Our stay was OK. We loved the location and amenities, but the room was not ready when we arrived. We did not get our keys until after 5pm. The cleaning staff left their stuff all over the room. When we were checking out the key stopped working so we couldn't get all our stuff went to the front office to get the key fixed and still didn't work. Had to wait for security to come open the door so we could get all our stuff out.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月19日
Family trip
I really want to give them another try. But our first experience was not good. Immediately, after checking into the room as soon as we walk in, there’s a very strong musty smell. Also smelled of mothballs. We let our room air out. By the next day, it was gone. Then our second night there we had a very large party right above us. The area we stayed in is allotted for six people. I would guess we had 20 to 30 people above us. With music so loud it was vibrating my ceiling. And the office wasn’t much help. After asking a couple times for the office to request them to turn the music down. Nothing changed. All they could tell me was they had quiet time starting at 10 PM. But it didn’t matter that I had two kids that were asleep before nine. So we just had to deal with it. We didn’t get to try a lot of the amenities they had there. So I didn’t want to give them one star. Hopefully we may try them again at some point and have a better experience.
Cameron
Cameron (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Quite an relaxing
Lovely place in the woods. Room was very meet and clean! This is the 4th time we have stayed here. Very nice place with lots of family size options!
Vicki
Vicki (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Chasha
Chasha (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
Markeish
Markeish (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Marshara
Marshara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
We booked for a girls family get-away to see the Tyler Rose Festival Parade. We had 4 adult women, a teenager and a 2 year old. We had a blast! We attended a painting class, played in the water park and arcade, had snacks and drinks at the cafe, hung out by the fire, and had family time in the spacious rooms! We loved that it was gated and had a washer/dryer with available soap! It was great to go home with clean laundry! The two year old especially enjoyed the deep jetted tub!
Amy
Amy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
Great place to take the kiddos at a very reasonable price.
Justin
Justin (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
There was plenty to do at the property, the activities are endless and very enjoyable! The drivers of the shuttles were knowledgeable about the routes and were very courteous!
The property was well maintained!
The check-in process was smooth and the staff we all welcoming!
De
De (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Loved the place and space but the floors were very dirty upon arrival.
Samuel
Samuel (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Jamescia
Jamescia (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月30日
Demasiado ruido de los otros inquilinos, que no dejaban dormir ademas hay demasidas arañas los utensilios de cocina son de mala.calidad los sartenes era dificil usarlos
Emanuel
Emanuel (11 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Brenda
Brenda (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Francis
Francis (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月17日
Carllishia
Carllishia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Very cute 2 bedroom/2 bath unit for a good price
Hannah
Hannah (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
Debra
Debra (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月26日
Ashley
Ashley (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
The front clerk (I think her name was Taylor) actually remembered me from a previous stay. This was so rewarding! The overall visit was great. The only problem we had was we couldn't set on the patio because the furniture was covered with bees. Maintenance was called amd they removed them but them came back within the hour
THETIS
THETIS (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
Nicest people and a family friendly environment of peace and quiet.
john
john (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月14日
Great space. Clean with everything we needed to have a great couple days. The elevator did break when we went to leave, and being on the fourth floor with our grandmother wasn’t ideal. But that’s no one’s fault and they did start repairs immediately after I called. Overall I would recommend and will plan to be back!
Stefany
Stefany (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Nice place
Tadarrlyrd
Tadarrlyrd (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Great place to travel with children! There are plenty of activities and amenities to enjoy.
Shamise
Shamise (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
Beautiful surroundings. Room was fully stocked and spacious. Whirlpool tub was a plus. Eat prior to going to water park no food or drinks for meals there just snacks in machines. Bring your own towels or towels from your room to pool and water park. Towels are not provided there.
Stacy
Stacy (3 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年7月29日
It has many activities that are family and kid friendly.