As a Titanium elite lifetime member, I found this hotel Surprisingly bad for a Marriott property. It took 45 minutes to check in…it then took four trips to the front desk because the key would not work. They finally moved us to a different room…another hour.
The a/c would not turn on. We asked to have someone come up…no one ever showed.
I requested the manager and waited in the room for the manager to show up. In the meantime my wife ran down to the front desk to get ice. Oh they had ice but no ice bucket. They gave her two 4oz coffee cups…for the ice.
Oh the manager never showed up.
Marriott needs to look into this hotel. I’ve never had a problem before with any Marriott hotel.
This was an all around bad experience and a h3ck of a way for a titanium member to be treated.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
Estadía corta
Muy bien, nos recibieron en el aeropuerto, llegamos de madrugada, el personal amable excelente y el desayuno delicioso
karla
karla (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月12日
The quality of the room, the towels poor quality like a very cheap hotel.
Leonardo
Leonardo (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Rosa
Rosa (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
cindy
cindy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Andres
Andres (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
bruce
bruce (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月29日
O hotel é bom. Sentimos falta de flexibilidade para que nos fosse concedido o Early check-in e isso atrapalhou o nosso passeio, tinhamos muito pouco tempo na cidade
Marta
Marta (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Juan David
Juan David (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
Razoável
Fiz algumas perguntas pelo aplicativo que demoraram a ser respondidas. O café foi bom mas com pouca variedade. Pedi um late checkout e me cobraram 50% da tarifa por mais 4 horas.
DINO
DINO (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月26日
Sumer
Sumer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Minerva
Minerva (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Great!
Adriana
Adriana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Oscar
Oscar (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月15日
Tomonori
Tomonori (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月12日
Unbelievably bad.
Black mold all over the walls of the bedroom and bathroom. Staff said it was the last room available. We only had 4 hours to sleep before our early morning flight, otherwise there is no way we would have stayed. Unsafe to offer a room in this condition and totally unacceptable at the price. Unbelievable.