While I appreciate Edinburgh was busy due to a big music concert, the marathon and it being a English Bank Holiday weekend, the hotel were clearly charging a premium which wasn't deserved!
For the price, I've experienced significantly better accommodation throughput the world.
Some of the opportunities :
- poor water pressure in the shower
- washbasin was cracked
- headboard was tatty and deteriorated
- brown stains on the net window curtains
- no complimentary bathroom extras
Thanks for taking time to review my concerns
David
David (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2021年6月10日
Worst service Hilton hotel
Checked in at 3am and was told we can park off street as car park was full. Got the ticket on the next day.
Requested one bed but ended up two single bed as we travel with little one. The reception was so rude. How disappointed
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2020年9月19日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2025年2月23日
Joanna
Joanna (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
Good stay
Lovely stay at this hotel. Friendly and accommodating staff and clean, comfy rooms. Couldn't open windows even just a very tiny amount which made the rooms absolutely boiling on a night even with the aircon but generally good rooms. Good breakfast included with all options that youd need - the only downside to breakfast times was listening to the (presumably team leader) lady speak terribly to her brilliant staff every morning and being generally unpleasant to them.
Hotel was in a good location, a short walk from attractions and the town centre, as well as many independent cafes and coffee shops.
Josh
Josh (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Niamh
Niamh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Restful break
It was exellent as a stop over on a long journey from Aberdeen down to North Yorkshire
All aspects of the stay were very good
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Great Hotel
Very welcoming hotel, staff friendly and accommodating. Would stay here again
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Satomi
Satomi (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月22日
Sammy
Sammy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Philip
Philip (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Nice hotel, small room
The hotel was fine, The staff was great. The room was small, I mean New York City small.
Robert
Robert (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Disappointed
The hotel was okay. However, we found the room was not cleaned very well. There was dust everywhere especially on things that had to be touched like the remote and telephone in the room. Cups were not renewed in the room and left dirty. The pillows were feather and gave no support. Food we got at the hotel bar was cold when it should have been hot.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Rachael
Rachael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Tasty breakfast,perfect location but 1 cleanlines!
The location is perfect to stay! But I can not say the same thing for cleanliness, housekeepers just change the towel ; not do cleaning!!!
The breakfast has lots of options to eat and drink and all of them are tasty and clean!!!
Pelin
Pelin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Bianca
Bianca (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Et trygt valg
Fint hotell ikke langt fra sentrum. God frokost men til tider altfor travelt (10 minutters venting for å få en asjett i går, for eksempel)
Mark
Mark (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Sidsel
Sidsel (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
it was good and clean and comfy
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Great location, good breakfast, clean and comfortable.