Whenever we visit Brooklyn to see our daughter, we stay at the Hilton. Location is excellent: steps from the subway, easy access to shops & restaurants, short walk to daughter's apt. Staff is warm and eager to please. Rooms are clean, comfortable, quiet, roomy. Excellent bathroom products. Noticed some plans for "refreshing" the hotel and that's what's needed to upgrade my evaluation. It's looking rather dated and worn. Some of the common areas are too dark for my liking, but okay. Didn't care for the hotel breakfast. Found a delightful cafe just around the corner for our daily routing. Have to give a shout-out to the car service the hotel called to get us to the airport this morning. Superb and reasonably priced.