I have stayed here many times and always great!! not sure what’s happened in a year, but this place has gone completely downhill, we booked two rooms. We got there late so when we got to our room, it reeked of smoke even the hallway did the hotel was completely full, so another room was not an option. One of the guest couldn’t even stay in the roomWe talked to them about canceling this trip They let us know that you couldn’t do anything until the manager was in the morning. The manager Barbra absolutely the rudest person I’ve ever dealt with in the hospitality industry. We booked there hotels.com and they were trying to help us cancel this reservation to find out the phone lines were down for a day and a half so nobody answered, not sure how you run a hotel with the lines down
I would never stay here again the place was dirty and just not prepared for a full hotel. We did not stay the second night and I would not ever go back to the hotel until the management took a better care of it.
Very disappointing as this was a great hotel close to the campus.
Tracy
Tracy (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Edgar
Edgar (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月7日
Christopher
Christopher (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
Valerie
Valerie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Manuel
Manuel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Jill
Jill (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Excellent staff - very friendly, helpful and accommodating. Always pleasant and cheerful.
Perhaps gauge a bit more regarding number of guests checked in, and the availability of items at breakfast. Many items ran out quickly, more than an hour before closing time. The ratio of breakfast items to guests was in the minus.
The lobby areas in front of the elevators unfortunately need attending to. Perhaps the bins need deep cleaning and the carpet as well. There is a negative scent when exiting the elevators.
Rebeca
Rebeca (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Always love staying at a Home2 Suite, you have all your necessities for my work trip. Great location
Emma
Emma (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月21日
Ernesto
Ernesto (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Frederick
Frederick (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月18日
Ernesto
Ernesto (10 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Mary J
Mary J (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Troy
Troy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Game day stay
Stay was for football game. Price was more than regular stay but that’s expected for game weekend
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Peter
Peter (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月5日
Room that I booked wasn’t available, which was a suite, but I had to pay the same amount for a standard room. Was told it was due to renovations, yet there was no sign of construction, etc. They said it’s Expedia booked incorrectly and that I need to take it up with Expedia. It seemed like they were over booking.
Robert Reid
Robert Reid (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Really nice pool.
Michele
Michele (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Mark
Mark (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月29日
EUI
EUI (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月21日
Worst stay I have had in 5 years. The bed was so bad it was impossible to sleep. It WAS BROKEN & staff would not give me a new room. HORRIBLE PLACE TO STAY