I was staying with you last week and an object, an orange bag, disappeared from my room. I contacted the manager, and he didn't resolve it. As I had a flight, I needed to leave the hotel and they told me they would get in touch. What did not happen. How can we proceed with this? They were important objects and documents
Rodrigo
Expedia 真實旅客評價
10/10 完美
2023年9月3日
jungjae
jungjae (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年8月3日
Jongmoon
Jongmoon (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年4月24日
it was my worst experience ever - one had to contact them to arrange check in as they don't have reception (according to the website) - but they don't answer the phone so it was impossible to reach them and check in - and not money was refunded.
真實旅客
3 晚商務旅程
Expedia 真實旅客評價
8/10 很好
2019年4月19日
대체로 만족함
다른 지역의 Hollyday in Hotel들과 비교했을 경우,
시설이 깨끗하고 청결하며, 관리가 잘 되어 있었습니다.
KANG YOON
KANG YOON (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年9月28日
2nd time stay
Good new hotel. Clean and nice. Breakfast need improvement
Ke
Ke (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年10月28日
Needs more improvement?
Dirty carpet and cigarette smell in the room.
More Vegetarian options for breakfast
English speaking crew at breakfast so we know if certain foods are vegetarian
A vegetarian sticker on the menu
S
S (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2017年8月23日
Everything filthy
Filthy elevator. Filthy, under supplied breakfest.Filthy elevator. Filthy, under supplied breakfest
rick
rick (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年3月8日
출장 차 방문하였는데 출장지와 가까워서 좋았으며, 조식은 정말 별로였지만 바로 옆에 저렴한 이태리식당의 분위기와 맛이 훌륭해서 매우 만족했습니다.
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2016年10月20日
Impossible to find! Waste of time and money
Do not stay in this hotel! It was the worst experience of the trip! I mapped it to the location in their email& it took us to an entirely wrong destination. We spent a lot of money/time getting to this location & a lot of time wandering around looking for this non-existent hotel! When we called the number from the email it went straight to voice mail. After an hour of wandering around & asking people where this hotel is, we found a Chinese local that spoke English and asked her to type into her phone the hotel "location" in Chinese maps &then send us the address in Chinese to show a cab driver. Once this very nice local did this for us &we got into another cab,the taxi took us out of the city for 40mins until we were past the airport. We double checked that he did type the right location into his maps app and went to the right spot but there was no hotel there! The cab was ridiculously expensive (over 200 rmb) and used up all of our weekend money (we complained about how he ranked up the meter because he kept stopping, because no one knew where this place was! And then he called the police -so we just payed him way over the fair price and got out of the cab into the middle of nowhere!) We had no idea where we were &ended up having to take public transit for 6 hours to get home to our residence just outside of Shanghai. We paid for the hotel for the a nice weekend get away but by the end we had no more money to look for this place. I am convinced it doesnt exist! What a scam!