The hotel stay was amazing the staff was professional they were very clean very courteous and if we needed anything they had it for us we had no issues at all I will definitely stay at that hotel again
Tekoyia
Tekoyia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Hotels.com system flaws
When we got there, the Hotel.com credit card was being declined by the hotel’s system. The desk attendant Kiya, was very kind and understanding.
I had to call hotels.com for support which was a NIGHTMARE. Kiya, was also on the phone with support. The same person kept having to click back on and forth between us with NO RESOLUTION. I ended up having to book the room directly at the hotel, because hotels.com was COMPLETELY UNABLE to fix the situation. We were in town for a wedding and it took over 30 minutes to get this resolved. The person on the phone kept talking to me as though, my card was declining when it was computer/company error. Just a headache and a half.
Jeremy
Jeremy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Ben
Ben (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Our stay was great at the AmercInn-Sartell, MN
Wendy
Wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Bruce
Bruce (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Happy Stayers
Our stay was amazing! We stayed for 2 nights, but had only booked the first night not knowing if we needed the second night. When we came back for the second night, they were more than accommodating! The only reason I gave the cleanliness 1 less star is because the room we checked into had a pair of socks left on the floor. Everything else was clean. They quickly made it right and upgraded us to another room.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Came for a wedding, front desk was gracious enough to let us check in early as we had not timed our arrival very well. We decided after being at the wedding to leave and go home so we checked out about 630p, so we were in the room physically for less than 2 hours, but everything was very nice
Signe
Signe (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
ruth
ruth (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月30日
Very clean
This place was very clean and comfortable. Desk person at checkout made some mistakes.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Monica at the front desk when we checked in was especially helpful for alliwing us easy access to transfer all our outdoor gear easily into our room. Easy access parking for a boat and trailer. Clean, comfortable bed and decent water pressure and towels were clean decent sized.
My husband wanted to use the hot tub but there was no hot water in it, just the jets and lukewarm water. We notified the front desk but the hot tub was not fixed at all during our stay.