They cancelled my rsvp made via Hotels.com and did not call me with updated information
Kimberly
Kimberly (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月25日
HOTEL IS 0 stars!!! DON’T BOOK!!
WARNING!!! DO NOT STAY HERE!!! I’M STILL TRYING TO GET MY REFUND! I BOOKED A RESERVATION AND PAID IN ADVANCE FOR 1 QUEEN BED BUT WHEN I ARRIVED THE ROOM WAS NOT AVAILABLE!! THEY DON’T ANSWER THE PHONE..THE MANAGER WAS VERY RUDE WHEN I RETURNED THERE THE NEXT DAY TO CONFIFM I WOULD GET MY REFUND BACK AFTER SHE HAD PROMISED ME I WOULD THE DAY BEFORE. I ALSO CALLED HOTELS.Com about my refund! This is the 3rd day and still no refund!!! 😡😡😡
Cynthia
Cynthia (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
After booking my room and receiving a confirmation, i was called by the hotel themselves saying they were completely booked and disnt know how i was able to make a reservation. So i had to find other lodging for the night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月26日
Reservation got canceled at 4:15pm. 30 minutes before we were heading there. We were told the hotel has been booked for weeks. We had a reservation for weeks so they should have called us before the day of the reservation. They should pay our Uber fees!!!
Brooke
Brooke (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月26日
I had this odd feeling I needed to look at the room before I brought my stuff up. Needless to say I was right. The room was infested with roaches. I went back down and told the guy and his response was “we know we had floor four and two exterminated today” so they just skipped floor 1 and 3? That makes sense. I asked for my money back and went else where. Pretty bad when the front desk clerk says please don’t leave us a bad review about the roaches.
Carissa
Carissa (7 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月24日
Shane
Shane (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月23日
Christina
Christina (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
It is very ok for the low price and there is a lot in walking distance. Unfortunately I was right besides a room where dogs have been allowed and they have been barking at night and there were crazy people slamming doors, trampling and screayat night
Alexander
Alexander (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月7日
They cancelled my stay. They were overbooked. I was charged Expedia and Woodbridge have not been helpful.
Laura
Laura (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月1日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月16日
If you looking for hotel don’t go here, safe yourself a headache worst experience ever.I got arrested for try to get help from the staff my card key wasn’t activated and when I call for help a black male that work a night told me to stop bother him cause it was to late when te police arrived he told them that they don’t want me at the hotel so I got arrested for expressing myself about the work they are doing at the hotel but they heard about me
Fredy
Fredy (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Great staff friendly and respectful great place
Runisa
Runisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
jean
jean (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月1日
Ellen
Ellen (14 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月16日
When I first arrived, there were people smoking on the patio right by the door. The hotel itself smelled like marijuana. My room was disgusting. There was food debris on the wall behind the stovetop. The refrigerator was dirty on the outside and rusted. The cabinets and drawers were also dirty and falling apart. There were someone else's beard trimmings on the bathroom sink. The bedding was either stained or dirty. The floors were also stained and dirty. I was able to hear my neighbors as they loudly... enjoyed each other. The fire alarm also went off in the middle of the night due to another patron smoking in their room. According to my fellow evacuees, this is a regular occurrence at this hotel.
Allison Nickole
Allison Nickole (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月2日
The water pressure and temp was mediocre
Sol
Sol (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
Dylan
Dylan (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月24日
The staff were good, the rooms were not cleaned well and felt like an old military barracks.