麗笙田納西州加特林堡鄉村套房酒店 - 加特林堡

The guy at the front desk was super nice and very apologetic for the “suspended services” (breakfast, housekeeping, etc) due to COVID-19. Our room was amazing, very clean, roomy and comfortable. We’ve stayed here before and will DEFINITELY stay here again!!!!

Location and cleanliness were great! The bed were comfortable and the room was large. The pool was quite cold so only the kids were comfortable getting in. However, we would stay again!

Upon entering our room (#320) we noticed extreme moisture in our room. Carpets, bed comforters, pillows, etc felt damp. During our 1st nights stay, sleeping was impossible due to the high humidity inside the room. The air was cooling the room but did not seem to be drawing moisture out of the air. Under covers moisture would build as well so sleep was miserable. On day 2 I had the maintenance tech come to our room and take a look and although he was very nice, ho offered no concern or solution. I personally feel that sleeping in that high humidity environment is very unhealthy and we could feel the moisture affecting our lungs. I did see staining on the lamp shades that I suspect might have been mold. For these reasons, we pack up and left before spending our second night. Upon checking out the staff didn’t seems concerned and did not offer to return any money so now I am out almost $180 for one nights stay. I will never return to this hotel

Great service and location. Only major con is there is not enough parking when hotel is almost packed. Guests were told to park in white stripes next to handicap spots, in grassy field across street, or in drive thru sometimes blocking circle to get through. If you are using handicap spots be aware as you may not be able to use lifts.

Only complaint was the parking. Lot is small and bad to.lafk.kn over flow and walk a little ways fr the hotel. Hotel itself was nice, clean, and within walking distance to downtown.

I seriously don’t know why they only have 2.5 STARS?!!! The staff was super friendly and sweet,everything was better than we expected! We enjoyed our stay. Kids loved it! The beds were so comfy and the room was clean. Coffee was good. Thank you guys so much!!!

I’m not used to outdoor entry motels, but in this town, the views and weather are perfect for it. Last night at check in, the gentleman who helped us was so professional and kind. I like to chat and ask questions about the area and he obliged very kindly. I think we’ll stay a second night and I would stay here again. It’s very affordable and our room is large, comfortable and updated.

It should state while booking that the free breakfast won’t be available bc of corona. Instead just coffee and juice was served only 😞

Hard to locate but everything is jammed into this tourist town, gave us a handicsp room when i booked a king didnt tell us it was handicsp room, we didnt care for the bathroom. And it was next to a side exit door People going out sll hours of the night

Great price, no fuss hotel, was able to walk to most things in downtown (even with two kids!), great customer service. We plan on coming back!