2/10 欠佳
2025年2月1日
Don’t stay here
I went to this property and the room was like an ice box, because the wall heater wasn’t working. I had to call the property they claimed they don’t do refunds (only hotels.com) so Hotels.con rep called for me. Blatant lie because then she had to ask the manager to refund ?? Even the hotels.com rep was shocked by the lack of care. Don’t sell a room with a broken heater! I was also almost late for a dinner dealing with all this.
I asked for a refund days ago and nothing! I didn’t stay here and had to get another room somewhere else and they refuse to refund my money. Horrible business practice especially in a small town lncline Village.
Krystle
Krystle (1 晚行程)
Hotels.com 真實旅客評價