It is infested with fleas. They are pet friendly but the dogs bark endlessly. The tv has poor service. The staff isn't very friendly. Housekeeping only comes around every 10 days.
Wilson
Wilson (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Best stay ever
Well I played around alll day with my bf lol
Jessi
Jessi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月24日
NITEMARE
I came in from work an I smelled a very strong horrible smell it literally busted my head an I got so sick to my stomach. It was so strong as I was walking to my room it got stronger then after I walked in my room I opened the window I looked around didn't see anything so I called the front desk an asked her to walk upstairs to check then she said omg yes it's very strong she figured out the smell was where they worked on a bathtub a couple doors down just about a hr before I got in . I asked can I please move rooms she said she absolutely couldn't that she didn't have the authority a would get in trouble. I was very upset Especially since I've stayed here for a month an pd daily everyday then I explained I cant handle that smell she said sorry I would if I could. I hs stopped an gotten. Pizza that costed 21$ couldn't even eat it I was afraid that whatever chemicals that they used to fix the tub in the other room it got into the pizza so not only was it literally the worst stay ever also it was money wasted on. Pizza. I will be checking out an going to a new hotel in the morning. VERY VERY upset
Christy
Christy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
Two day no coffee.
It is an extended stay hotel, there was no coffee maker in the room, and if you use their pots and pans they charged. Glad i brought my own.
David
David (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Edward
Edward (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Checked in after 10p.m. The desk service was quick, and gave needed info. On the I pad screen. Liked the room, and simple breakfast. Nice and quiet for a good night of sleep. Definitely a favorite place to stay in NKY
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Great need a free night 🙂
Dylan
Dylan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Alan
Alan (28 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Excellent option
Xavier
Xavier (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月27日
Could Not Check In!!!
So my flight was delayed and I didn't get to hotel until almost 1am on the night I was checking in. When I walked in the Front Desk area is all locked up and there is no one there. It is a tiny little lobby area where yiu check in and then there's another door which leads to elevator and hotel rooms.
So there's a corded phone in tnis tiny lobby, area that says dial 0 to get an operator if noone's at tbe front desk. So I dial and it takes me through a few prompts where I press 1 for people trying to Check in. It rang forever and then someone finally picked up. Some customer service desk that sounded like they were in another country. He tried calling the night attendant who is suppose to be on dutyand they did not pick up. Then he called general manager and he didn't pick up. Then he called the district manager and he did not answer. All the time he's puttimg me on hold when he's tryingbto reach these other staff members.
So I gave up and went next door to a Qualty Inn & got a room there where there is somebody working the front desk 24 hours a day which all major hotels should have.
I'm most certainly going to get a refund for the hotel room at Extended Stay America where I NEVER got to check in.
I would NEVER RECOMMEND anyone ever stay at that hotel. What an AWFUL situation it is if you have to check in after 10pm!!!
Greg
Greg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月11日
Jacob
Jacob (12 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月3日
While I was looking for a place to allow for pets, I was more than a little surprised at how well the building and rooms were kept. In addition, I never heard anyone’s pets unless they were outside and I was outside too. The staff was. Very courteous and Friendly. In all, my only complaint was the lack of vegan selections in the vending machines. Otherwise, I was extremely impressed.
Alexandra
Alexandra (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月28日
Very Unsatisfactory
Had to wait 20 minutes for someone to show up at the desk for check in during check in hours. Room was less than clean and there was no remote for the TV.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月15日
Tweakers and the building smells like an ash tray as well as my room!
Bryan
Bryan (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月2日
quiet
ALLEN
ALLEN (4 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年1月2日
Esta bien ubicada y a unos 15 min del aeropuerto
Rubi
Rubi (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年1月1日
Dominic
Dominic (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年10月24日
My room was dirty! It was in the shower that was nasty. I took pics even and I made the mistake of walking around with no shoes on and my gf wet were black the floor was so dirty!