The room had roaches that was crawling all over the walls, refrigerator was horrible and the lady who checked me in was very rude, im not trying to get anyone fired but need more people person with good attitudes.....no 1 was at the desk for me to makeva complaint....I wish i could get me money back...
Over all the room was good. The entry keyed door was not always working properly. Put key card in 5-8 times before it would work.
Room same with key card for the room. Had a maintenance request on door due to locking mechanism not always releasing. When green unlocking light lit up. Then had to redo and would open. Checked out 1 day early
Michael
Michael (12 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月13日
Extremely dirty. Left with a rash.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年4月11日
Good location
Roberto
Roberto (8 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月17日
Wendy
Wendy (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年12月24日
Terrence, night desk clerk made repeated racial comments directed towards the guests. He was rude and sarcastic. He behaved as if he was disturbed about doing his job when called by assistance several times to come to the desk to check guests in. His appearance was not presentable along with alcohol on his breath.
A female co-worker showed up because she said she hear him asked him was he drunk. She tried to stifle her laughs several times as she indicated laughing at Terrence. She did clearly explain one of the hotel’s policies which Terrence was unable to do without sarcasm.
LaDonna
LaDonna (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年12月22日
Reservation Not Honored and Won't Refund
I arrived late in the evening and there was no one at the front desk. After using the phone in the lobby to call the corporate help desk, I was told there was no one to check me in and my reservation would be cancelled.
The next day I attempted to get a refund and was told Extended Stay denied my refund request. I've now called three times and haven't gotten anywhere with the refund for a reservation that they cancelled... not me.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2023年11月24日
Lee
Lee (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年10月21日
A little disappointed
The room was clean, however the bathroom sink leaked and had to use the shower rug to get it cleaned up. We used the kitchen sink to wash hands and brush our teeth. Then I discovered the refrigerator and freezer & was on but not cooling. It was disappointing since I really use and need lots of cool water daily. But stuff was nice and they did get the bathroom sink fixed.
Maria M
Maria M (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月11日
William
William (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年9月17日
Dennis
Dennis (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年9月13日
Tiffany
Tiffany (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年8月2日
Rusted refrigerator
Riches
Reception desk closes at 8 pm
Motel main gates are open ; unsafe
Mohamed
Mohamed (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2023年7月21日
Nobody to check you in??
Jesse
Jesse (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年7月18日
Decent for the cost.
It was good for the price. The room stayed cool and it was quiet. Overall, the room was clean but had a musky smell like the a/c needed to be cleaned. The room does need some maintenance as in running toilet, dresser drawer fixed, update kitchen vent fan (rusty), and the floor trim around the tub needed to be reattached.
I did like the nice size waste baskets.