The website said absolutely no this about a deposit that was more then the actual room. Plus the deposit was not returned and they said it would come back in 24hrs.
They told me if I choose not to pay the outrageous deposit,that they did not have to refund my money at all.
We call this here "highway robbery"
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月28日
Erica
Erica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Justin
Justin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Great staff great experience
Pierre
Pierre (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Charles
Charles (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
Demasiado ruido, no pude dormir bien es la primera vez que me pasa
Francisco Javier
Francisco Javier (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月15日
I love the customer service. Christina was very helpful and patient with me from the beginning. I disliked the fact that the rooms had roaches.. This place needs to spray for infestations monthly..
Octavius
Octavius (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月7日
Upon arrival I noticed loitering around the property. The lady at the counter was very nice and supportive. After checking in and entered the hallway I noticed a strong presence of cigarette smoke. I entered my room and went to shower. I went to pull the lever at the bottom spout and noticed it was loose from the wall, shower head leaked from the threads spilling water out the shower, tub drain dirty and clogged, one towel had a brown stain (disgusting)… desk light didn’t work and tv didn’t work. I continually worried about my vehicles safety.
Ulises
Ulises (1 晚行程)
Travelocity 真實旅客評價
2/10 欠佳
2024年8月26日
They tell you when you get there it’s an extra $109 smoking deposit, we will see if I actually get it back. The floor in my room was slipper like it was covered in grease! The toilet and shower were both broken!
Dylan
Dylan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
Luis
Luis (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Cameron
Cameron (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
The staff was courteous, friendly and went above and beyond to satisfy my needs came into Charleston for a funeral from Springfield, Georgia. You’re night staff and day staff or an asset to your company. it’s hard to find good customer service these days❤️
Evelyn
Evelyn (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月27日
Kimberly
Kimberly (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月12日
Think twice before booking here.
I was charged an incidental fee that was outrageous. Also told the incidental fee was to be paid in cash but would be refunded to the card I had on file to make the reservation which sounded shady. Online 1st got one price got there to check and was charged 3 times the rate I made the reservation for. The front desk worker was very unprofessional arguing with someone on their cellphone while ignoring that I was trying to check in for over 20 minutes until I left and went somewhere else
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年7月12日
Stacy
Stacy (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月11日
Carl
Carl (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月6日
Locals that don't live on the property won't let you enjoy your stay. It's like we were an inconvenience to them, so we sought lodging elsewhere unfortunately.