It was wonderful to stay at this hotel always, it feels like home every time, I appreciate the level of professionalism from all of the staff, i will continue to come to this hotel when i visit Colorado, thank you
Justin
Justin (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月13日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Angela
Angela (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月28日
George
George (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Jasmine
Jasmine (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月21日
Carl
Carl (2 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024年11月16日
Location was great, quiet
CAREY
CAREY (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月16日
This place is terrible
John
John (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月15日
Althea
Althea (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Al
Al (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月4日
**THIS HOTEL WILL STEAL YOUR MONEY!**
My husband and I booked a room here through Expedia. When we arrived to check in around 11:00pm on 9/27, we were immediately told we could not stay before we got to the check in desk. The guy said there must have been a “glitch” in the system and over booked. We thought that was strange, he didn’t even ask if we had reservations or for our name. So we told him and he said we wouldn’t be charged. So we went to our car. I immediately messaged the hotel through Expedia in the parking lot to confirm we wouldn’t get charged and my husband went back inside to reconfirm there would be no charge and the guy told him there wouldn’t be a problem issuing a refund if there was a charge. They responded to my message the next day saying there is no charge and they apologized.
We did get charged for the room we were told we couldn’t stay at. It’s been a month and I have called at least 6 times, only talking to two people. One girl said this has been an ongoing problem with that same guy. Weeks later my husband called and they hung up on him. I called a few more times, no answer. I turned to Expedia for help and they contacted the hotel. The manager is denying the refund with no explanation to us. I can no longer get a hold of Expedia because their “inbox is full” and the hotel won’t answer my calls.
This is the most ridiculous situation we’ve ever been in and never had to deal with such poor management and staff behavior! We are BEYOND frustrated!
Troy
Troy (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月31日
Theres an oder, rather unpleasant, i got use to it but wouldn't go back.
Michelle
Michelle (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月28日
Only got to stay in the room for two nights because the entire room smelled like mold and wet carpet. My friend who had shared the room with me was constantly throwing up. I went to the counter and the service was ok but I hated I paid for four nights and only stayed for two. Only got told I’d be refunded $50 but that has not happened yet. I was a little disappointed.
Alexis
Alexis (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
K
K (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Everything
Jasmine
Jasmine (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Most hotels are cookie cutter. Same rooms same amenities.This one stands out for its cleanliness Room was spotless when we checked in. Would highly recommend .
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Lori K
Lori K (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
The front desk lady was really helpful.
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
Ursula
Ursula (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月14日
Samantha
Samantha (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月13日
I had a terrible experience. Check in was very slow and they forgot to give me back my DL and didnt even call me. The breakfast was cold!
Cody
Cody (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月13日
We were visiting Colorado for the first time from Ohio. Stayed for 5 nights - room service provided daily with fresh towels, bed made, trash emptied. The breakfast was okay, but not a personal favorite of mine. It is in a nice, quiet area with easy access to the highways.
Robert
Robert (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Presley
Presley (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月3日
TVs don’t work and supposedly this has been an ongoing problem that no one wants to address. So if you need a room just to sleep or just a bed, this place is fine - otherwise you are stuck in a room in the middle of nowhere.
Chris
Chris (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Customer service is great, breakfast was tasty, the beds are comfy.