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SureStay Hotel by Best Western Ottawa

2.5 star property
Hotel in Ottawa

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ottawa

Lobby
Business centre
Indoor pool
Lobby
Indoor pool
Located in Ottawa, SureStay Hotel by Best Western offers a warm welcome with continental breakfast and an indoor pool. Connect to WiFi, take advantage of the business center, and enjoy free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Weekly housekeeping
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is HK$554
HK$673 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Super 8 by Wyndham Ottawa
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
7.6 out of 10, Good, 468 reviews
The price is HK$503
HK$611 total
includes taxes & fees
2 Jan - 3 Jan 2026
Super 8 by Wyndham Ottawa
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About the area

Map
212 E 23rd Street, Ottawa, KS, 66067

What's nearby

  • Prairie Spirit Trail State Park - 5 min walk - 0.4 km
  • Teen Park - 19 min walk - 1.7 km
  • Ransom Memorial Gift Shop - 2 min drive - 2.2 km
  • Kanza Park - 2 min drive - 2.2 km
  • University of Kansas - 29 min drive - 52.5 km

Getting around

  • Kansas City International Airport (MCI) - 69 min drive

Restaurants

  • ‪Love's Travel Stop - ‬15 min walk
  • ‪Smoked Creations BBQ - ‬6 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

SureStay Hotel by Best Western Ottawa is a great choice for a stay in Ottawa. Free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:30 AM. Fellow travellers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 52 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)
  • There is an administrative fee of USD 1.00 per night

Children & extra beds

  • Cots/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Ottawa Inn
Best Western Ottawa
Best Western Ottawa Hotel Ottawa
Ottawa Best Western
SureStay Hotel Best Western Ottawa
SureStay Best Western Ottawa
Surestay By Best Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel
SureStay Hotel by Best Western Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Ottawa?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at SureStay Hotel by Best Western Ottawa?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Ottawa?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

What's the area around SureStay Hotel by Best Western Ottawa like?

SureStay Hotel by Best Western Ottawa is located a short 13-minute walk from Prairie Spirit Trail State Park.

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Reviews

SureStay Hotel by Best Western Ottawa Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.4

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Toilet
Food
Water
Elevator
Internet
Location

Reviews

10/10 Exceptional

Room was very clean, love the waffle maker
Brittany, 1-night trip

8/10 Very good

I like that it was close to the University. Walmart is Next door, and Restaurants are very close by. It was a very convenient Stay.
Juelis, 4-night trip

10/10 Exceptional

Nice place to stay
James, 3-night trip

2/10 Poor

The bed frame was broken there was cockroach coming out had to.put my service dog food up loud next door. Will not go back
Aimee, 1-night trip

6/10 Good

Ehh

Pool was out of order, room was dirty
James, 1-night trip

4/10 Fair

Review

Pool was not available and had standing water. Bathroom floor needed cleaning. Shower curtain road was barely hanging on. A little more attention to room detail is needed. Ok place to stay overnight.
wiliam, 3-night trip

10/10 Exceptional

Friendly staff
David, 4-night trip

10/10 Exceptional

Great property for the cost. The bathroom is small and the towels are rough but I slept great on a comfortable bed and everyone was very friendly.
Ariel, 1-night trip

8/10 Very good

Room was clean & comfortable. Staff were very friendly and reasonable price.
Gaylene, 1-night trip

10/10 Exceptional

It was a very nice stay.
LINDA IRENE, 2-night trip

10/10 Exceptional

Clean room, friendly staff
Jt, 5-night trip

10/10 Exceptional

Nice and clean, womderful front desk staff
Kelli, 1-night trip

8/10 Very good

The staff was very nice
Scott, 1-night trip

8/10 Very good

Nice place
Matthew, 1-night trip

2/10 Poor

They have a high cost of too much stay.
Erick, 1-night trip

4/10 Fair

For Best Western properties - Ottawa falls short.

TV - 1 channel only via remote. Manually changing chanels via cable box. Upon check-out, receptionist explained others having same problem........ Breakfast ? Should have been described as breakfast snack. Waffle, toast, yogurt or protein bars were only options. Very, very disappointing. <--simply due to this, next year I will stay elsewhere. Bed ? Mattress with Link Spring/Helical Spring design is unacceptable - way outdated. Squeaky and much more comfortable designs are available today.
John, 2-night trip

6/10 Good

It was ok
Charles, 1-night trip

10/10 Exceptional

Great location

Excellent value
Chad, 1-night trip

8/10 Very good

I especially appreciated the breakfast options of English Breakfast tea (teabags and hot water available all days of my stay), yogurt and fresh fruit (oranges and bananas during my stay).
Cynthia, 3-night trip

8/10 Very good

Nice stay

The bed is super comfy. Run was clean. Bathroom super small, but really all you need.
3-night trip

8/10 Very good

Good hotel for the cost. Nothing fancy but in good shape and friendly staff
Larry, 2-night trip

10/10 Exceptional

Second stay here. The staff are amazing; friendly and knowledgable. The rooms are very clean and the bed is comfortable.
Patricia, 1-night trip

10/10 Exceptional

The room was clean and the staff was friendly. The beds were comfortable.
Tiffany, 1-night trip

8/10 Very good

The hotel was quiet and clean, the beds were comfortable and we enjoyed the breakfast. Lots of fast food restaurants within walking distance.
Jeannine, 1-night trip

10/10 Exceptional

Hotel was amazingly clean! Terry, front desk, was helpful, friendly, and knowledgeable. We’ll definitely be staying there again next time we are in town.
Amy, 1-night trip