Book on Hotels.com Paid a $140. Get to the hotel the front desk ask for credit card for $100 for incidentals, That I would get back the next day when I check out. Found out a little later the hotel, Best Western charged me $214. I went back to the front desk and ask them why I was double charged. They said that was the charge for the room. I explained to them that Hotels already charged me for the room. After 2 hours of back-and-forth with hotels.com and the front desk, Best Western finally agreed to a refund. 2 days later still no refund. Also the next morning there was No Coffee, Hardly anything for breakfast. When the guest started asking about it, all they would say is they were getting to it. We finally just left.
frank
frank (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Good stay
Gentleman at check in were amazing. We had a jacuzzi room and it was clean and comfy. Good size room. Bed was comfortable nice hot water. Typical continental breakfast. This will be our go to place to stay when in the area going forward.
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Carolina
Carolina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
Madison
Madison (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Quick easy overnight.
Quick, easy, comfortable stay after a hospital visit. I requested downstairs and they immediately could make that work for us. Breakfast was pretty good for a hotel. Good quality coffee and yoghurt and bagels.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Melody
Melody (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
I stayed here before and i really like their service and professionalism
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Hotel stay
I enjoyed my stay at this location...very peacful and enjoyable
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
I cannot say enough about this little gem. I have skipped over it every time I’ve stayed in FOCO because it looks a little dated.
BUT this place is great and I will stay again! The kindest staff: I accidentally left a few items and they took the time to call me and ask if I wanted it before they tossed it. When does that ever happen?
The beds are incredibly comfy, front desk guy personally brought me an other blanket within 5 minutes of asking. Didn’t try breakfast but you won’t find great free breakfast at FOCO hotels. My daughter goes to school at CSU and we’ve stayed at a lot of hotels. This is our new choice on repeat. Thank you Kiva
The HOM Company
The HOM Company (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Enjoyable stay
Was going through a personal situation and the front desk person her name Ceefi Deeksha was real perfessional and helped alot bieng informative about resources i needed to use
Daniel
Daniel (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Cool place
Shane
Shane (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月18日
I will say this - WAY better than I expected. This hotel is a bit outdated and the area is not great. BUT this hotel was really clean, comfortable, breakfast was better than Holiday Inn Express types, hot tub was well maintained and clean. This was a really good value (especially on a Border War weekend). Good job Kiva Inn!
Mike
Mike (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月12日
Suzanne
Suzanne (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月9日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Kirsten
Kirsten (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月9日
I booked a no smoking room and got a smoker friendly room. $220 a night to smell like cigarettes with no concession is bs!
Randall
Randall (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月8日
This was a nice smaller hotel that had a great breakfast. The room was clean and it was not cramped.
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
Very clean , quiet hotel - breakfast was our only let down - very basic but we coped - wouldn't like to spend more than a few nights based on the breakfast compared to our other stays on vacation . Easy in and out from I 25