Cockroaches!! I paid for a king suit but upon arrival the put me in a single queen. When I asked for a refund of the difference I was told there was no money to do so!? Claim it takes a month for them to receive payment from hotels.com?
Don
1 晚家庭旅程
2/10
Bed bug cockroachs it's dirty
Jasmine
1 晚行程
2/10
They were cockroaches the city inspector was there and they had to hide all their heaters
Amanda
2 晚行程
10/10
Live their
Michael
1 晚商務旅程
4/10
I stayed here for one night, the property staff were very helpful and kind! sadly that is the kindest thing I have to say about my stay here. it was a cheap option and booked lasted minute due to weather, first off i booked and paid for a king but received a queen. fine, not a big deal right? Upon entering the room I immediately spotted bugs, on most of the furniture. the bed sheets were covered in mysterious stains and the bathroom toilet seat was insanely questionable. there was also random sinkholes in the wood flooring? my neighbor was singing and ranting to himself the whole night?!?! this was one of the weirdest experiences of my life.
Taylen
1 晚浪漫旅程
2/10
The photos shown are not what the rooms really look like. Cockroaches everywhere, rooms leak water when it rains, floors are dirty, the bedding looked as if they just shook the dirt off and put them back on. Would not recommend unless you have no place to go.
Michael
1 晚浪漫旅程
2/10
It was very nasty the sheets we not cleaned
Jasmine
1 晚行程
2/10
I GOT ATE UP BY BEDBUGS!!! And they refused to refund my money. I'm allergic to bedbug bites.
Wendy
2 晚行程
8/10
Nicole
1 晚行程
10/10
They was nice
Barrie
1 晚家庭旅程
2/10
The place was in disrepair. Cigarette burns on the refrigerator and bathtub. 3 rooms condemned. No heat in the room
Edwin
1 晚友伴旅程
2/10
When I arrived the TV remote didn't work the heat didn't come on the hot water never worked the whole time the motel was it a disaster and garbage pile all over the top of the dumpster and on the ground around it look like something out of a transient movie
Robert
1 晚浪漫旅程
2/10
Very old property not well maintained. Smoke detector was broken, bathroom floor had standing water on it, no housekeeping, homeless encampment in courtyard, people active all night right outside the door, extremely loud at night all night, walls are very thin.
Michael
4 晚商務旅程
2/10
We arrived about 5pm on Oct 12 and were told that the King size bed room does not exist for rental, and no other rooms were available. Office staff recommended we try the Travelodge nearby, and said we must arrange refund through Expedia. Multiple attempts have resulted in a phone round robin as customer service tries to phone the hotel to confirm my story and nobody ever answers the call. Hotel reservations customer support tells me the visit was marked "Customer No Show" on their system, which is FALSE. How can the refund be secured? I no longer trust Expedia, and will book hotels direct
Paula
1 晚浪漫旅程
8/10
Reginald
1 晚行程
6/10
Martha
1 晚行程
2/10
Frank
1 晚行程
10/10
Need the water heat exchanger repaired for showers
About it
Jeff
1 晚浪漫旅程
2/10
The room is full of cockroaches. It smells of cigarettes.
With numerous cigarette Burns on the tub, no coat, hanger or hangar bar. It is nothing like in the photographs on the website. Even had cockroaches on the bed. No coffee machine in the room.
But it did have good water pressure and hot water.
Terry
1 晚商務旅程
2/10
Room smelled like something died. The air conditioner had insulation hanging beside it with a plastic bottle and rags shoved around it. Turned on the a/c and the smell of mold hit instantly. Didnt stay we left and asked for a refund.
Heidi
3 晚家庭旅程
2/10
We cancelled our reservation by phone after seeing the dilapidated conditions. The roof was leaking. There was a fly strip in the main office covered with flies. Unbelievable that this place hasn't been condemned. Now they are trying to charge my credit card. I'm not paying. Expedia should refuse to allow these guys to advertise. The photo looks good. The actual building isn't anything like the photo.
Michael
2 晚浪漫旅程
2/10
When you first pull in it looks like a murder motel. Looks nothing like the pics on Expedia. The property is rundown and falling apart literary. They put us in a room that uses a regular house key, when we got to the room it wouldn't open the door. The room next to us was condemned due to structural integrity. I didn't feel safe to spend the night so I left. I am trying to get my money back but the property will not answer Expedia so I will probably lose that money. EXPEDIA SHOULD REMOVE THEM FROM THE SITE, DO NOT STAY AT THIS MOTEL. SPEND THE MONEY AND GO SOMEWHERE ELSE