Like: convenient. beautiful grounds. comfy bed. Front Desk manager said she would "make it right" at my next stay - if ever I should consider another stay.
Dislike: #1) no room service! All room services and supplies are by request only - This Is Not the Best Western I know and chose to stay at.
Call front desk = Go to front desk to request and receive provisions. Then get treatment as if I am disturbing the staff, vs them caring for guests.
2) noisy (freeway, road, parking lot, and other hotel guests).
3) night desk clerk, Che', was rude and not accommodating at all - as if I was bothering her vs her doing her job and helping the guests.