In town for a family reunion. Location was good and close to Wal-Mart, subway and McDonald's (driving.) Only down side was curry smell when entering. Breakfast was provided but pretty bland. Would stay again though.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月17日
Nasty Human Being/Worst Manager Ever
We called 24 hours before to cancel our reservation. We were told that it had to be cancelled by the manager and she will not be in until Monday. The front desk young lady said it will be processed then and I would receive a call when it is completed. I did not hear anything from them so I called and spoke to Amy who is the manager. I explained the situation and she was the most rude human I have ever met. She should not be in customer service. She lied over and over since this was booked through hotel.com and stated that she never spoke to me so I called her on another phone and caught her 5 times in the same lie. She also stated that she never spoke to hotel.com while on the phone with them and they said we spoke to you several times. She hung up for the 3rd time. I called her back again and requested that she process the refund and she said no bc it wasn’t within 24 hours and it’s passed the day of the booking. She was not listening to what was being said bc I explained to her the whole story from calling 24 hours before to her not being there. She then said hold on I have a customer and number returned. So now I have to make a claim with my bank bc they stole my money. It is said what they have representing their hotels. She needs to understand that without customers she does not have a job. Find some where else to stay. She is a nasty ugly human being. I am so glad we did not have to walk in that place. It is said that a million dollar hotel steals people’s money.
Shane
Shane (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月20日
property was outdated, but clean with friendly staff.
Kelly
Kelly (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月16日
Tabatha
Tabatha (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月12日
Tim
Tim (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月9日
Alesa
Alesa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月8日
Not Great
There are not many options in Ville Platte for hotels. However, I would not stay here again. Our air didn't work properly, the hotel smelled funny, and it was only and felt like paint was covering the problems that were actually there.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年7月8日
No warning of no elevators
When we checked in we were told our room was on the second floor with no elevator. We asked if there's anything on the 1st because one member of our party has mobility concerns. The irritated clerk says they are full and she can cancel our room with a penalty fee. She said that like 3 times. We repeatedly told her we didnt want to cancel and repeated our request. Again , I will just cancel your room and you can pay the penalty. I told her no...the hotel was full with a little league team with nosiy boys, and you can tell she was fed up.
Pamela
Pamela (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月16日
Good stay
Small motel but family running it very accommodating. Not fancy but clean. Would definitely stay again.
Gary
Gary (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月19日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年4月28日
Charelle
Charelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月15日
Aubrey
Aubrey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月27日
Tanya
Tanya (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年3月22日
Horrible trap
Horrible
Not a Best western : trap !
Philippe
Philippe (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年3月18日
My Family Visit
The hotel is relatively clean, however rooms have an old smell to them. The hotel is very outdated and could use some upgrades. The breakfast could be upgraded as I have gone here for several years and it’s the same each time.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年2月25日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月24日
Carlton
Carlton (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月14日
.
Kelly
Kelly (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年1月28日
Tashia
Tashia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月6日
Rhea
Rhea (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年12月26日
I got the room with my points and did not accept that. They want to charge me $87 for the night. I did not stay. I left and went to another place. Do I get my points back?
Christopher
Christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月13日
I liked the safety, and friendliness of staff.
There was nothing I did not like.
Monica
Monica (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月12日
Walter
Walter (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月23日
The staff members I met were extremely nice and helpful. I will happily stay here the next time I visit the Ville Platte area.
Wade
Wade (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月22日
Stay was fine once they found our reservation. Not having an elevator was not convenient due to my husband just having knee surgery. Rooms were swapped around due to this need. However room when reserved was a handicap accessible and upon arrival was not. Was happy that swap was able to be done. And was told if it wouldn’t have been able that they would have had to turn us away.