The experience was awful from the check in , to the heat not working , to the bathroom tub didn’t hold water because the plug was broken . The lady at the counter was less than helpful, I just wouldn’t recommend
Timothy
Timothy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Georgia
Georgia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
The toilet flush system took some getting used to.
It was a very nice stay. The toilets are a 2 push flush and required some getting used to. Our first one clogged and the front desk person gave me a plunger to try and fix myself. After a long day of traveling i really just wanted to go to bed. But, i plunged and plunged for 20 or so minutes causing more of a mess in my opinion. It only went down a little so around 11 pm i asked to switch rooms. Everyone else after this was very accommodating.
The breakfast was wonderful (for a hotel). And the pools were clean. The water was a pleasant temperature. The rooms (both) were cleanish. The first tub (rm 123) had a weird epoxy that looked like someone squirted something (like shampoo) in the middle but forgot to wipe it up. The second one (126) had long hairs stuck to the door latch (where it clicks to close). The mirrors were smudged. So, it wasnt nasty, but it wasnt meticulous either.
The staff was nice and the breakfast lady was great.
It appears the staff was small and did the best they could.
There were several area youth events and the rooms held the noise from the sides very well, but the ceiling noise was heard (like little elephants). The rooms were dark (if desired) but also had ample light. Having 2 TVs was a nice perk.
I recommend for a family stay. If you're using the conference area for business - just make sure you have access to cleaning supplies and let your guests know about the two-hold flushes to keep things running smoothly (pun intended).
Rachael
Rachael (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Catherine
Catherine (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Ronda
Ronda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Ethan
Ethan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
brenda
brenda (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Anne
Anne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Jakob
Jakob (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月1日
Pool good, rooms gross
The hotel needs updating! Our shower had brown water till we ran it for a while. Pool is the draw to this hotel and it was large but the rooms were gross
Annemarie
Annemarie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
david
david (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Really like the location and the amenities.
Karla
Karla (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月25日
The bed was uncomfortable but other then that it was great
Ben
Ben (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月21日
Liesel
Liesel (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月21日
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Mostly Fragrance Free Lodging
It was such a relief to walk into a lobby and not be overcome with any plugin air fresheners! The sheets didnt have any fragrant smells either! I drove 20 minutes out of my way to go here because my husband told me it was pretty fragrance free, which is the best, yet hard to find unfortunately. There was one automatic airfreshener on the wall in one hallway. Part of being ecofriendly is good air quality and plug ins and other added scents that spew automarically are polluting the air, not freshening it. Essentials oils are horrible, too, and cause me health problems so I will return again to Cranberry because I could breathe there and didnt even need to use my air purifier in the room!