Went there w family. The room we booked got modern decor and facilities. Very clean n comfortable. Hotel got its own garden n pool. There were sakura trees in its own garden. Sakuras were in full bloom. Very beautiful. Staff were experienced and attentive. Food was nice. Will recommend hotel to others
Yan Yan
Yan Yan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月4日
夠大舒服, 第二次入住.
Onon
Onon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月22日
Yun-Ling
Yun-Ling (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月19日
非常舒服
CHI HO
CHI HO (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月28日
A very competent onsen hotel
Having the choice of 2 onsens, one at the top floor and the other at the bottom floor, breakfast is good (I did not try their dinner), parking is convenient and walking to town is short, not suitable for those looking for small luxury onsen hotel
Kum Lam
Kum Lam (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月22日
大型溫泉旅館,服務好,景觀開闊,晚餐和牛美味,自助早餐一般,整體表現佳
man yin
man yin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月22日
Book table for dinner well ahead for onsen hotel
Everything is within expectations except dinner arrangements. We arrived hotel around 5 pm and found Hotel Restaurant fully booked and others nearby either closed early or fully booked. Bad experience to have cup noodles dinner first time in the tour.
Patrick Hak Woon
Patrick Hak Woon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月18日
Overall good stay
Good room. Delicious breakfast buffet. Good onsen.
Beautiful hotel & the meals are good. But the toilet & the water sink is too small. The water will split out on the floor when washing hands. We have to swipe the water on the floor before walking, otherwise we will fall down!
And make sure the shelf which put on the face lotion and cream is clean properly.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2020年1月21日
Good environment
Good environment for the hot spring! The facilities are good enough. Good service. A bit disappointed for the dinner. Looks good but the taste not really good. However the breakfast is better than the dinner. Many choices for the dishes
Wai Yee
Wai Yee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月6日
地方大,環境優美,風呂舒適,自助早餐豐富,唯一足房間太細,整體十分滿意
Wai Ho Wacle
Wai Ho Wacle (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年12月4日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2019年11月22日
Fantastic experience
Seriously there’s nothing I can complain about, my experience here is perfect even compared with my previous trips to other hot spring viewpoints like Atami. Yes you may find Arima Onsen a bit far from city centers. But this hotel will make everything worthy.
My wife and I stayed here for a night during our Kansai trip. We got more than satisfying service since the very moment staff welcomed us at the front door. We didn’t book private hot spring rooms, but the two public hot spring areas (9F and B2) are both very well designed and perfectly maintained. Food is another highlight. Please do give their Japanese dinner a chance as it’s one of the best I have ever tried. Anyway, I strongly recommend this hotel. Don’t worry if you don’t speak Japanese. Neither do I but that didn’t result in any inconvenience during my stay. (A bit when I tried understanding how to get here though)