Rochester Riverside Convention Center - 1 min walk - 0.2 km
Blue Cross Arena - 7 min walk - 0.6 km
Eastman School of Music - 7 min walk - 0.7 km
Strong - 9 min walk - 0.8 km
University of Rochester - 4 min drive - 3.7 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive
Rochester Station - 10 min walk
Restaurants
Dinosaur Bar-B-Que - 7 min walk
Fifth Frame Brewing - 5 min walk
Branca Midtown - 5 min walk
Bar Bantam - 3 min walk
RoCoCo Coffee Co. - 3 min walk
About this property
Hilton Garden Inn Rochester Downtown, NY
When you stay at Hilton Garden Inn Rochester Downtown, NY, you'll be a short five-minute drive from Strong and University of Rochester. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A fitness centre and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 10 per day)
Wheelchair-accessible parking on site
On-site garage
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.95 to 15 for adults and USD 5.95 to 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 10 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Rochester Downtown Hotel
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester
Frequently asked questions
Does Hilton Garden Inn Rochester Downtown, NY offer free cancellation for a full refund?
Yes, Hilton Garden Inn Rochester Downtown, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Rochester Downtown, NY?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Rochester Downtown, NY?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Rochester Downtown, NY?
Yes. Self-parking costs USD 10 per day.
What are the check-in and check-out times at Hilton Garden Inn Rochester Downtown, NY?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Rochester Downtown, NY and nearby?
Hilton Garden Inn Rochester Downtown, NY has an indoor pool and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Rochester Downtown, NY?
Yes, there are 2 on-site restaurants.
What's the area around Hilton Garden Inn Rochester Downtown, NY like?
Hilton Garden Inn Rochester Downtown, NY is in Downtown Rochester, a short 10-minute walk from Rochester Station and 9 minutes' walk from Strong.
Hilton Garden Inn Rochester Downtown, NY Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Awesome
Customer service was awesome 💯💯
Leverne
Leverne, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Staff was friendly, only concerns would be the room. Zero pressure in the shower which made it impossible to rinse body. Flaw with the glass for the shower also, the water leaks out and creates a puddle of water around the toilet. Looks like there’s a half inch gap between wall and the glass. Other than that, everything was good.
Steven
Steven, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Yin Ying
Yin Ying, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 November 2024
Pass
Pretty sure the front desk was wearing PAJAMAS... Unprofessional and lot of inane chatter with her friend (?). How is this a Hilton? Halls aren't vacuumed, room was not vacuumed. Depressing stay.
owen
owen, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 November 2024
Ruanlisa
Ruanlisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
First time to Rochester. This hotel was right down the street from Kodak Hall at Eastman College of Music. Yunchan Lim piano recital was the attraction. Hilton Garden Inns have a business-standard quality but this Downtown Rochester location is definitely a cut-above. People working here understand the word ‘Hospitality’and demonstrate it constantly. Plus the food is really good. The breakfast buffet was far superior to similar at the United lounge in SFO. You definitely get value here but more importantly you get lots of positive human interaction - if that matters to you as much as it does to me.
Charles
Charles, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
Nice downtown hotel
Nice room. Glad they don't use hot thick comforters. Didn't know there is no outside view from the windows. Good location to the river
Travis
Travis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Virginia
Virginia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Kenny
Kenny, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 September 2024
We loved that this old building has been repurposed for the hotel. Very nicely decorated. The room needed a few little fixes to the bathroom.
Penny
Penny, 1-night family trip
Verified Expedia guest review
8/10 Very good
8 September 2024
Lai Kam
Lai Kam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Great hotel.
cindy
cindy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Brandy
Brandy, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 August 2024
They are renovating the garage and that was a bit difficult to figure out. Enjoyed the stay - convenient to our event and the shuttle was available for us to use!
Pauline
Pauline, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
31 August 2024
Karilyn
Karilyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Everyone was very friendly and helpful. The room was clean and spacious. They checked in on us every day making sure we were satisfied.
Helen
Helen, 3-night family trip
Verified Hotels.com guest review
6/10 Good
25 August 2024
Not as updated as other Hilton Garden I've been to. - 1st room I was assigned was not cleaned and second room I moved to the key card had to be reset 5 times - I got ID on the last key Card reset and questioned was anyone else in the room thought he seem both of us come in together. That person should be fired.
Ronald
Ronald, 2-night romance trip
Verified Expedia guest review
2/10 Poor
24 August 2024
Room was almost $200 and I think overpriced. We should have booked directly. This was the view from our room. It was right next to the elevator. When we asked to change rooms, they told us nothing was available due to us booking via a second party (hotels.com) what a ripoff
Diane
Diane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Convenient with the parking
Patrick
Patrick, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
23 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
22 August 2024
Friendly and helpful staff! Very clean room!
Steven
Steven, 1-night family trip
Verified Expedia guest review
6/10 Good
22 August 2024
Stay was comfortable and location was great. Our reservation was for six people but it didn’t look like the room was prepared - not enough towels, no bedding for the pullout couch. We had to call for these items. The room was also not cleaned every day which is problematic for a six person reservation. It would have been nice for breakfast to be included as well. Other than that, a great option for downtown Rochester, NY!