The room had a hole in the wall, the windows were filthy, mildew in the shower, stains on the carpet and ceiling. The tv didn't turn on correctly and needed the desk assistance to come and reprogram it which took over 20 minutes, he also was rude.
At breakfast the next morning at 9:20 a.m. there were 4 bagels left, we had to ask for cream cheese, there was no scrambled eggs and told us there was no more, about 7 pieces of bacon. Hot water for tea was luke warm at best.
Upon checkout no one asked us how was our stay.
I will never recommend this to anyone and it was a very disappointing way to end our vacation.
A full refund should be offered.