The hotel was outdated, however, our room was clean, breakfast was good, service was wonderful and we felt safe.
Alysha
Alysha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
It’s good
Dana
Dana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Clean. Breakfast was good, pool was nice. Employees were nice and friendly.
Jessica
Jessica (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月20日
A comfortable stop on a long trip
A comfortable, clean hotel near major highways - beds were comfortable, breakfast was good, price was fair.
Pamela
Pamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月19日
Steven E
Steven E (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月14日
I am sorry to say, this stay was tolerable but that's about it. The pillows were little 12x12. When I asked for a couple regular pillows, I was given one with the desk clerk telling me they needed to reserve for others. There were only about 12 cars in the parking lot. Our room had a sofa bed (very old and uncomfortable) so I thought there should be extra pillows and blankets. When checking the drawers, the night stand had garbage left in it from someone previous. The bed did not have a box spring. It was a metal frame that flexed throughout the night. For a room that was considered a "business suite", it was very lacking. One positive comment is that the staff was pleasant and the breakfast was very good.
Kernon
Kernon (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月11日
Very outdated
Lashea
Lashea (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Pool and whirlpool. Hot breakfast options as well as cold. Fruit juice was better tasting than other hotels. Laundry service reasonably priced. Comfortable bedding. Far enough from highway that nose was not a problem. TV remote kept falling apart but worked. We laughed, put it back together and used it.
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
A walk-in shower in our room! Large bathroom, with only downside small counter space.
Keith
Keith (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Our room was a good clean with the fridge, coffee maker and microwave. The bed was comfortable and we were in a quiet area,
Sergio
Sergio (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月20日
The trip was good the breakfast was okay.
Kim
Kim (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月15日
Klaus
Klaus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月2日
Clean perfect stay
Nichole
Nichole (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月1日
Location
Kathy
Kathy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月1日
Hotel appeared clean and close to common amenities and no issues with very late arrival. Only issue has been an incidental fee was charged. When calling to inquire about charges the staff member on the phone was helpful and stated it was reported we had taken 2 pillows. I informed them that was not the case and they stated I would need to speak to the manager who was gone for the day and to call back the next day. My wife stated the pillows were likely folded into the pull out couch as she did not remove them when she folded it up when the kids elected to sleep in a different bed in the middle of the night. Kind of concerning that they don't change the sheets on the pull out couch if it was folded up prior to leaving the room given the number of people that checked in and bed counts.
I have now called multiple times over the last week and the manager is never available even in the hours the staff advise they are supposed to be working, which is a narrow window of 4 hours in the middle of the day that conflict with my work schedule. I have now left 2 detailed messages with the staff explaining what likely happened and have been advised I would get call back that day and it has been now 3 days since my first message. Unfortunately, poor customer service will lead me to look elsewhere in the future when we make the frequent trips out to this area.