I have stayed at this hotel twice in two months. During our first stay the staff attempted to put us in a single King when our reservation was for two queen due to us traveling with children. When we requested the correct room we were told they were fully booked and could not accommodate. Thankfully, they were able to find a room that was available on the first floor. This was after a day of travel and close to midnight with our kids. Our second stay was no better.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Lynn
Lynn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Facilities are always clean and staff is amazing!
Katie
Katie (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月7日
none
Kim
Kim (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月5日
Do Not Recommend.
5am wake up cannot come soon enough. Do not stay here. This hotel is in disrepair. Stain on couch. Ice maker not working. Sheets have a stain on one of the beds. Will not be using that bed. Shower doesn’t drain properly so water builds up in tub. So we won’t use the shower. Closet smells horrible. Someone propped open the back door with a rock. We removed it and reported it to the front desk. They said it was housekeeping “not to worry” I am worried because there are lots of empty liquor bottles outside that door and the hotel locks all doors at night but if someone props it open the property is not secure. The front desk did not care. Cannot believe I used hotel.com rewards on this! What a waste. And final straw is that teenagers are running up and down the halls screaming and Slamming doors. Etc. The toilet ran all night. Hotel was reportedly full so unable to get a new room.
courtney
courtney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Katie
Katie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Kerry
Kerry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Victoria
Victoria (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Wonderful stay in Columbus. Delicious breakfast included in the price. Clean, quiet, great a/c!
Stacey
Stacey (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
It was fine. Bathroom shower needs attention.
Machele
Machele (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
PAUL
PAUL (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月29日
Our bathroom door was broken upon arrival and we booked through hotel.com but were charged twice. Once by hotel.com and Hyatt Place also charged us. Be careful booking with Hotel.com because they might charge you twice.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Clean, comfortable, great breakfast and customer service.
Nita
Nita (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月16日
The staff and the room was nice but it had old mildew smell to it
LATANYA
LATANYA (2 晚浪漫旅程)
Orbitz 真實旅客評價
4/10 一般
2024年8月8日
There was no AC in the lobby for the three night stay we were there. I was asked if I wanted daily housekeeping when I checked in and I said yes. I did not receive daily housekeeping. I had to go down to the front desk and ask to get housekeeping the next day. Do not charge me full price when I do not receive full service. Never returning.
Debra
Debra (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月2日
Decent stay
Vanessa
Vanessa (1 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024年7月29日
It was a fine place to stay. Thank you.
William
William (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月18日
Terrific, helpful and professional staff. Quiet stay as well. Lot's of dining options nearby and the breakfast at the hotel was nice.