Me and my wife love old hotels and this is one of our favorite we’ve ever been to. Beautiful building! Nicolas checked us in and gave us OUTSTANDING service. I never leave reviews, but this stay warranted it. This is our first choice next time we’re in the Tampa area
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月3日
Flor stay
Stunning interior, great service, nice rooms, very clean. Not so great $40 a night parking and $34 amenities fee.
irvy
irvy (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月1日
Avoid this hotel
Worst hotel stay in my life - and I have travelled a lot.. The hotel is being upgraded, but there were safety issues eg: The center handrailing on the hotel entrance (inside) was loose.
When I checked-in, I asked if my Hilton Honors number was in the reservation. They said no, so I gave it to the front desk person and told him to add it. I was also told that basic internet was free.
Upon checkout, they said because I booked through hotel.com, they could could not add my HH #. I was additionally charged $30 per day "destination fee" - which they said was for the internet and beverages etc.
They had already told me the basic internet was free when I checked in and the room fridge was empty. There were 2 small water bottles on the table.
I will never stay at a Hilton property again.
Mohammad
Mohammad (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
JENNIFER
JENNIFER (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
One of our favorite spots
The staff was very friendly and the new renovations look great!
derek
derek (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月23日
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月21日
Evan
Evan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Ruben
Ruben (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Hannah
Hannah (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月15日
Stay away until construction is complete
Didn’t see it listed on Hotels site, and would not have stayed there if it was listed. There is a major renovation going on, with scaffolding outside entire hotel with bright lights on every floor blazing into the room. No way to stop it with curtains. Constant noise and extremely inefficient valet. Got car multiple times and each time they didn’t respond to text and took way too long to get vehicle. Hotel is very old, restaurant, coffee shop and staff were great but the noise, construction and awful shower were too much.
Jason
Jason (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Anika
Anika (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Tapestry
Cindy A
Cindy A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Marc
Marc (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月9日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月7日
Yesenia
Yesenia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Erik
Erik (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Rhonda
Rhonda (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Jeremy
Jeremy (5 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Good service eclipsed by a bad experience
The hotel is a hidden gem within Tampa’s Downtown. The service is high quality. However, the experience was damaged by an alleged false evacuation event that happened in the middle of the night. The downside was that, although it may have been a mistake (which happens anywhere), no incentives were offered to cover the disturbance at 3 am nor any explanations were given as to why the alarm had gone off. The hotel is a beautiful and careful mix between classic and modern design. The only thing is that it is going through outside remodeling and the construction gear covers the facade. I give 3 out of 5 due to the event, but it was definitely good in terms of service and customer service, until the false alarm.