Advertised room service which is not available. Advertised free parking which is really city parking over 2 blocks away. The hotel is not in the safest area. The staff doesn’t care. Said we would have housekeeping every day they never came. Phone was broken never came to fix it. The water was orange they did not give out bottled water. I would not recommend this property. We left and check in at the Hyatt down the road.
Katherine
Katherine (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月5日
Anthony
Anthony (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Theresa
Theresa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Well maintained older building - cleverly converted to a hotel. It had been raining several days and, unfortunately, old buildings smell mildewy when it is wet and humid.
Staff was warm and efficient - very welcoming.
Dikki
Dikki (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Hotel Florence was such a delight! Our room was tastefully decorated with the atmosphere only an historic building can provide. The hardwood floors and antique style furnishings are beautiful.
The real gem for us was Anthony's steakhouse inside the hotel. We were celebrating our anniversary and were treated like royalty! Hannah, our server was friendly, attentive and fun. The food was deliciously creative.
Overall, we had a wonderful experience!
Terri
Terri (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Amazing place. I highly recommend this hotel to anyone
Martin
Martin (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
The optional extra cost breakfast was a big disappointment!!
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月7日
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Haimarat
Haimarat (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月31日
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Wanda
Wanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月6日
Great customer service. Front desk / check in was a breeze and the staff was very helpful !
Cynthia
Cynthia (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
Street is very noisy at night, lots of very noisy motorcycles with loud music and loud trucks.
Earplugs were not an option !!!
But the rooms are beautiful and spacious, bed super confie.
elodie
elodie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
Towana
Towana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月20日
June 29, 2024, my daughter and wonderful son-in-law were married and Part of one of their many gifts from Mom was out beautiful sweet to spend their wedding evening before they headed off on their honeymoon the next day and I have heard no complaints, we love Hotel Florence
Ashley
Ashley (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
Great staff, extremely comfortable accommodations and love the bar restaurant.
Richard
Richard (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月17日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年6月23日
Cool boutique hotel in an old brick downtown department store!
Laureen
Laureen (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月20日
Dazah
Dazah (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月8日
Was trying to book a room in Florence Italy but discovered the property was in USA! Property refused to issue a refund, even though it was cancelled weeks before the arrival date. Don't be fooled by the misleading website!
Mark
Mark (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月30日
Nice new place
Greg at the front desk was very welcoming and checked to make sure my room was good when i came back down after checking in. Jordan in the bar was very efficient. The plane is very clean in arevulitalized part of town.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月29日
Carpet was stained. Brown spot on toilet lid. Lady checking us in was very cold, short, and unwelcoming. Breakfast buffet was very limited and a breakfast menu wasn’t available. No other breakfast options within walking distance.