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Hotel ZERMAMA Zermatt

4.0 star property
Mountain hotel with restaurant, near Zermatt-Furi Gondola

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ZERMAMA Zermatt

Exterior
Grand Double Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes
Bar (on property)
Restaurant
Heated floors

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Ski facilities
    Ski facilities
  • Pet friendly
    Pet friendly
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Room service
  • Coffee shop/cafe
  • Train station pick-up service
  • Terrace
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $344
includes taxes & fees
$317 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Suite

Balcony view

Classic Suite

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes

Grand Double Room, Balcony

Highlights

Balcony or patio
Heating
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Heated bathroom floor
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, Balcony, Mountain View

Classic Twin Room, Balcony, Mountain View | Premium bedding, minibar, in-room safe, blackout drapes

Classic Twin Room, Balcony, Mountain View

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room, Private Bathroom

Classic Single Room, Private Bathroom | Premium bedding, minibar, in-room safe, blackout drapes

Classic Single Room, Private Bathroom

Highlights

Separate sitting area
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, minibar, in-room safe, blackout drapes

Basic Double Room

Highlights

Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Heated bathroom floor
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Sauna, spa tub, steam room, Turkish bath, hot stone massages

BEAUSiTE Zermatt

Pool
Free breakfast
Spa
Pet friendly
9.8 out of 10, Exceptional, (377)
The price is $411
includes taxes & fees
$387 per night
Nov 28 - Nov 29
BEAUSiTE Zermatt
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About the neighborhood

Map
Matterstrasse 23, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.5 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 80 miles/128.7 km
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪Golden India - ‬4 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Restaurant Bar Manud - ‬6 min walk
  • ‪Fuchs - ‬1 min walk

About this property

Hotel ZERMAMA Zermatt

Hotel ZERMAMA Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.

Languages

Dutch, English, French, German, Portuguese

At a glance

Hotel size

  • 29 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Train station pick-up

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Archery
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Wildlife viewing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Art gallery on site
  • Designer stores on site
  • Lockers available
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Roll-in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CHF 15 to 30 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Admiral Hotel Zermatt
Admiral Zermatt
Admiral
Hotel Mama Zermatt
Hotel ZERMAMA Zermatt Hotel
Hotel ZERMAMA Zermatt Zermatt
Hotel ZERMAMA Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel ZERMAMA Zermatt offer free cancellation for a full refund?
Yes, Hotel ZERMAMA Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel ZERMAMA Zermatt?
Yes, pets are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel ZERMAMA Zermatt?
Sorry, there's no onsite parking at Hotel ZERMAMA Zermatt.
What are the check-in and check-out times at Hotel ZERMAMA Zermatt?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel ZERMAMA Zermatt and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation nearby includes game viewing.
Are there restaurants at or near Hotel ZERMAMA Zermatt?
Yes, there's an onsite restaurant.
What's the area around Hotel ZERMAMA Zermatt like?
Hotel ZERMAMA Zermatt is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt–Sunnegga Funicular.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Wai Han Miranda, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Patricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Mike, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

What an amazing property. Quintessential Switzerland Chalet style hotel. Masterfully decorated. Clean, comfortable and ideally located to all attractions, restaurants and activities. Zermatt - you are a beautiful town. We will go back!
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
Christine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
Aubrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
Wayne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a hidden gem. It's clean, the staff is fun and friendly. It's like living with your family. We loved it! Jim
James, 2-night trip
Verified Hotels.com guest review

6/10 Good

Blong, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy, modern lodge with friendly, helpful staff. I loved this hotel!
David, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend
Excellent stay at beautiful hotel
Colleen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place !! Awesome location and everything is brand new. Excellent customer service
Tushar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruining, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I we love Zermama. A beautiful hotel in a beautiful location.
Robert, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I’ll be back!
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
Jeri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff- great location
Berna, 1-night family trip
Verified Expedia guest review

6/10 Good

I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
Rekha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lynne, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We booked 2 single rooms & stayed at Zermama Hotel for 2 nights in May23. Rooms: First of all, the hotel was modern. I liked the ambience of dark wood theme across the hotel & rooms, also loved the view from the room's big window, the electric curtain & the rain showers in the bathrooms. Having said that, we found the single rooms were actually too small, I.e. they were the smallest single room we stayed from the 5 hotels visited in Switzerland. Fortunately we only carried a hand luggage each as the room had just enough space to place a hand luggage (definitely wouldn't fit for a large check-in luggage.) The single beds felt like those seats on a plane, very short, where you might have to rest your feet on the window bay if you're taller than 5'11. The room hasn't got space to even place a small table or a chair, so you'd have to put your drinks or snacks either on the bed or the floor. The electricity sockets were also strangely located, I.e. only one socket by the bed. The others were located at the light switch half way up the wall or next to the toilet seat in the bathroom. The room hasn't got air con & it was quite hot, having said that, it was quite chill outside in May so we just had the bathroom window opened all night to let the air in. Location: If you don't follow the Google map, the Zermatt Train & Gornergrat stations are only 5-7 mins walk away. (Otherwise it'd take twice longer). Zermatt high street, Coop...etc. are all within reached from the hotel. We particul
Cynthia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vance, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and amazing staff. This is a perfect stay for singles, couples, and families in Zermatt.
Devin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great on top of the dedicated, friendly staff who really tried to solve any problems
Li, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Zermama in Zermatt
Hotel Zermama was an outstanding hotel in beautiful downtown Zermatt. The location was excellent as it was an easy walk from the train station and anywhere throughout town. The 2 bed room was large and we had a view of The Matterhorn. The staff was also excellent and we were treated especially well. I would highly recommend this hotel.
Wendell, 1-night family trip
Verified Hotels.com guest review