The staff was absolutely fantastic, very helpful with any query we had, from keeping our luggage upon early arrival/departure, texting me when the room was ready. I was also given another room when I asked to change due to the first one smelling too damp.
The room was big enough to accommodate our party of 4 and our luggage, full of amenities, tea bags were replaced on a daily basis.
The only issue I had was the overall smell in the hotel. It’s a shame because otherwise, everything was great but they probably have humidity issues which result in this damp smell which they try to cover up with air freshener. The smell in our first room (first floor) was unbearable, it was much better on the third floor but still too strong for my liking.