Checkin did not start until 4 pm on Saturday night, which is fine but the hotel was very busy . We waited in line for 10 minutes and when it was my turn, outlr room was not available. She told ne to wait for 30 minutes or more. I asked for an upgrade and not available. So we waited. Got back in line about 45 minutes late and once again waited 10 mins. And room was ready. Room was fine and clean.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Nice but needs a little updating
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
A nice staycation
We stayed in Lawrenceburg after a football game in Cincinnati. The Sportsbook restaurant had good food and plenty of TVs to watch sports. The staff at the hotel were very friendly and check in was faster than expected. There’s plenty of parking because they have a casino. The bed was very comfortable, the bathroom was spacious and the room was clean.
Ruth
Ruth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Overall beautiful hotel- needs minor updates
The ceiling vent in the bathroom desperately needs cleaning. Also, one of the bath towels was torn and frayed. This is such a beautiful hotel/resort. Hope new updates to rooms are coming soon
Stephanie
Stephanie (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Bad experience all around
The place was filthy and the drapes didn't close so there were bright lights shining in the window all night. There was no control over the thermostat. The desk people were not accommodating at all and there is no valet parking. I am elderly so I had requested a room close to the elevator or lobby and was ignored so had to walk too far to my room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
Sherri
Sherri (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月27日
The property definitely needs some updates. The carpets in the hallways are filthy. The carpet in the room is loose - needs stretched. It smelled like urine in the lobby. The casino was good and the Final Cut Steakhouse was also very good. We were also charged $15 for early check-in. The room was obviously ready and after 7.5 hours in the car, it was worth paying, but I don’t recall having to pay for an early check-in ever.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Russell
Russell (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
No amenities offered although you pay an amenity fee 😁
Don't come early for check in, you're made to wait in the lobby until the exact minute of check in.
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月17日
Staff courteous and room was clean but the room and common areas carpeting and general maintenance severely lacking. Hollywood has really let a lot of resort upkeep go.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年8月26日
The carpets were pretty stained but overall nice place to stay.
Dustin
Dustin (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Diane
Diane (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
Great time
Amy
Amy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
We walked downtown to see a concert and it was so simple and easy.
Coy
Coy (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Had a great time at Hollywood
Victoria
Victoria (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月8日
The Hotel rooms are outdated, lamps didn't work unless you messed with the cord or plug. The hotel needs to take the money I lost in the casino and use it to upgrade!
Lynn
Lynn (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月3日
Fist room bathroom nasty, red stains on floor toilet not clean hair in the tub, asked housekeeping who was in the hall if he could do something and he acted like i irritated him by that. Went to front desk to have room changed everyone acted as if i inconvenienced them! Will never return here
Monica
Monica (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月2日
Lauren
Lauren (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
All the staff was very professional and knowledgeable about the sights.