It was wonderful. Great place and convenient to what I was going to see.
Leann
2 晚行程
4/10
When we first got to our room, I noticed the mirror on the wall in the living room area wasn’t attached to the wall. The was a concern given our 18 month old. There was also a chunk of wood taken out of the “divider”. We informed the front desk and they promptly moved us to a new room. In the new room, we found a chunk of wood to be missing in the same spot but no other concerns.
One night, we picked up pizza and we’re going to eat in the lobby area as it was empty and it’s difficult to eat in a hotel room with no highchair with a family of 6. We were informed by the restaurant attendant that we were not welcome to eat there as they were still open. (Again, not a single person there eating and they were “closing” in 30 minutes).
The pool door needs fixing as it doesn’t want to read the hotel keys. The manager was aware but they hadn’t been able to get it fixed. The pool was a good temperature and has steps to walk in. We loved that it was large so the kids could actually play with their swim toys. The hot tub was also large and a good size.
We enjoyed the courtyard area that connected with the hotel next door (we were there for sports games so it was nice to have a central location for all us parents to socialize). There’s a fire pit and plenty of chairs.
Overall, the hotel accommodated our family size but it would have been much more convenient to have a lobby that we were welcome to eat in.
Cody
3 晚家庭旅程
8/10
Marci
1 晚行程
10/10
It was nice. I requested a walk in shower did not get it. Need a hand held shower head. The grab bars needs to be on both ends of the bathtub, if not a walk in shower.
Susan
1 晚家庭旅程
10/10
Shane
1 晚行程
6/10
I would have given a higher score but I found it troubling as a guest that in the lobby bar area that when I requested to watch something other than the weather channel my request was denied and told I’d have to go to my room to watch something else. Kind of ridiculous in my opinion. I travel a lot for work and have never heard of something like this before as a guest paying for a service.
Cody
2 晚商務旅程
10/10
Calvin
2 晚行程
8/10
Charles
1 晚行程
10/10
Dave
3 晚家庭旅程
2/10
I tried to contact them about cancelling due to a family circumstance so i could make my insurance claim to get reimbursed for the more than $400 that I paid but cant afford.to loose. No one replied to my messages so now I am unable to make my claim.
真實旅客
2 晚行程
10/10
真實旅客
1 晚行程
8/10
Great location, nice rooms. Horribly hard bed.
Gina
4 晚行程
10/10
Frank
1 晚行程
8/10
Lindsee
2 晚家庭旅程
8/10
Tamera
1 晚家庭旅程
8/10
Peppermint
1 晚行程
6/10
I really like staying at Cambria. I stay there every time I am in Rapid City however, this time around our TVs did not work in our room and I was on the first floor and there was a lot of commotion on the floor above me. I was in town for a wrestling tournament and was trying to get some rest. I did call the front desk and making them aware, but it still continued.
真實旅客
2 晚家庭旅程
10/10
Clay
1 晚行程
2/10
Arlannah
1 晚行程
4/10
Tylar
4 晚行程
8/10
Our room and the front desk staff were great! However, we ate breakfast in the restaurant. It took over an hour and the food was not good. And our waiter made everyone very uncomfortable.
Traci
1 晚友伴旅程
6/10
The shower soap and shampoo dispensers were empty. The mattress was caved in and very uncomfortable. One of the worst rests I've had on a hotel stay. The room was clean tho. The workers we interacted with (very few interactions) were polite.