Incredibly helpful staff. The room we had was very comfortable. The access to downtown restaurants and shops was exactly what we wanted. Even with cold weather, we were able to walk everywhere we want to go. We will definitely be looking at staying at the Constance again when we travel to the Berkshires.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
It was amazing! The staff was incredible, the room was very clean and cozy, and overall was a great place to stay. Loved it here!
Lorelei
Lorelei (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Marlene
Marlene (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Marlene
Marlene (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
We absolutely loved staying at the Whitlock in Lenox. A beautiful inn with the coziest feel. Great spot on the Main Street of the town.
Olivia
Olivia (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
On the outside this place looks beautiful. I thought it had a rustic theme to it. It’s honestly very old, the floors crack, the rooms are incredible small. The hotel was clean but the blinds don’t cover the windows so get ready for early sunshine right in your face. It’s good that the windows open and you can get fresh air. I didn’t like that they offered the open glass bottle of water as it’s not safe and seemed very cheap. I paid 230 a night, you would think you can at least get two bottles of water. It’s overpriced because of the location. The towels were really old and stained. They were clean but stained from previous use. We checked out earlier and booked another hotel. The room was so small. I liked that they had a smart tv, we didn’t try the breakfast so I can’t comment on that. They legit kept the same style from when this place was first built some small changes and renovations.
erisa
erisa (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月9日
Lots of character, part of the center of town.
Walk to downtown restaurants and shopping.
John
John (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
We truly enjoyed our stay. The staff was excellent. Delicous breakfast and the extra emenities offered. Restaraunt choices were excellent. We will definitely return again.
MARIA
MARIA (2 晚浪漫旅程)
Travelocity 真實旅客評價
6/10 不錯
2024年11月6日
I was disappointed that the inn boasted online the kitchen/lounge...there was no restaurant on site.
Katie
Katie (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月6日
Carolyn
Carolyn (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Jeannette
Jeannette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
This was a nice experience while traveling through the Berkshires. I would gladly stay here again.
Gregory
Gregory (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Our family visits Lenox often and we have always had our eye on staying at this property from its stellar location to its beautiful outside area. We thoroughly enjoyed our time at this property. Nice touches like night smores packs to make by the fire, the snack table & coffee. We loved the interior design and felt right at home! Our room was perfect and comfortable for what we needed, my husband and I fit with our almost two year old son in his pack n play comfortably. Room was equipped with a sound machine which was a nice touch for at night for our little guy. Logan at the desk helped us each night and was extremely friendly, helpful and great at his job. We cannot wait to return!
Lauren
Lauren (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月28日
It was an old building carelessly and cheaply remodeled. The bathroom floor was redone but they were short on the flooring material and left a gap at the door threshold. Shower surround walls were cheap plastic and the shower curtain was short and shower pan was flat so a lot of water would seep out. The fireplace was not a working one.
Babak
Babak (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Anna
Anna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Room was gloomy. No mirror except above bathroom sink.
Coffee at breakfast was tasteless and breakfast uninteresting.
Eileen
Eileen (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
We stayed at this property years ago when it was The Village Inn. The property seems rundown and cheaply managed. Room carpeting was very dirty. Mattress was poor; plastic cups in bathroom tacky. Single ply toilet paper cheap. No robes. Brackets holding soap dispensers in shower and sink area are rusted/dirty and not properly cleaned.
Henry
Henry (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Wonderful Weekend Away
Wonderful stay at the Constance. Staff was universally terrific, great location and an Inn full of character.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
Never again
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
We stayed at the Whitlock and was disappointed.
The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless
. Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.
Thomas
Travelocity 真實旅客評價
8/10 很好
2024年10月26日
Beautiful old home. Floors slant on the 3rd floor though. Lots of character & beautiful area.