Condition of hotel rooms were awful. Very dirty .. we had 2 towels total for two people and they were folded back up dirty from the previous guest. Carpet is crunchy.they did not have hot water on 2 floors we were one of those and no heat at all on one entire floor. Low last night was 26. Holes in our bathroom door. Overall terrible experience. We checked out and left early along with other guest .
shannon
shannon (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月21日
Sergio
Sergio (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
LaToya
LaToya (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月20日
Definition of Horrible
Horrible is the only word to describe this. Pull out mattress had a blood stain on it, sheets had stains and pillows as well and even hand towels. Floor was dirty and we asked for it to be cleaned, never was. We only stayed there for a total about two hours before we left and went somewhere else completely. Waste of money, not sure how this place is rated so high.
I even went to the bathroom they had in the lobby and that wasn’t even worse condition in the room everything was falling off everything was dusty old and looked moldy. Definitely never coming back here. I tried to get a refund and it was told I had to email in contact the owner or the GM of the location and into this day I’ve never heard back after reaching out multiple times.
Evan
Evan (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月18日
Not or in good condition
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Room keys never worked
We had to go back down to front desk 3 times cuz our room keys wouldn't work. Changed rooms & room keys still wouldn't work. Front desk clerk let us in our room & then said it was fixed & next morning our keys still wouldn't work to open door.
KRYSTAL
KRYSTAL (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
Carlos
Carlos (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Gilbert
Gilbert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Good stay
Clean room and hotel overall. Housekeeping came by which I wasn't expecting. Most hotels I've been don't have housekeeping come every day. Decent breakfast. The lady manning the food was nice and very sweet to my kids.