Our stay was so that we could visit a sick parent at the VA hospital. The parent’s health declined and they went into hospice. The plans changed quickly and we had to leave a day earlier than originally planned to take care of the parents belongings.
I knew our plans may change from our reservation dates and inquired daily about potentially checking out earlier than our reservation dates. I was told I would have to speak to the manager the day of early check out. The evening before early check out I inquired. The clerk took a message and attempted to reach the off duty manager and would contact me when she received an answer on a possible refund. I did not receive any information that evening. The day of check out the manager was not yet in and would arrive at 9 am that day. The information would be provided when they arrived. I was told they had my credit card information an would provide the refund, if permitted, to my card. I never received a refund.
Mike
Mike (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 13 日
Anthony
Anthony (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Crystal
Crystal (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 5 日
Bonnie
Bonnie (14 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Quiet,clean room and bathroom
Tracy
Tracy (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 29 日
the staff are fantastic!
Paul
Paul (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 28 日
safe, laundry dryer broken
Kelly
Kelly (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 28 日
ANTHONY
ANTHONY (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 28 日
Property was a little off the beaten path, but not terrible. Staff for the most part was friendly however not very professional