Incredible getaway for myself where I was just looking for a few days to relax. Activities during the day to keep you occupied if needed and decent entertainment at night but this is a relaxed resort so don't expect anything late into the evenings.
Nik
Nik (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
Food was fabulous no matter where you eat. There was a lot we weren’t told and wish we were.
1. We were given a menu to the restaurants and it had pricing on it. Our concierge didn’t tell us since we were in the “reserve” no fees applied to us.
2. Ya better plan for 60 mins to check out. We waited so long our ride to the airport had to wait and they hold your bags hostage until you do. We ran to the main entrance which we never knew there was since they took us by golf cart to check in at the “reserve” desk.
3. Steak house seats were so bad my back hurt for two days from sitting at dinner - no joke.
4. When you book they send you a questionnaire. I don’t think they read it. Our first night dinner was booked past our usual bedtime at the Asian restaurant though we listed our fav dinner is steak, mex and Italian. Night one ate at the buffet because of this and night two we ate room service because we were booked at the steak house and saw the shocking charges so we didn’t eat there if we knew that was included it would have been nice!
5. We had no idea which restaurant was which because they had odd names
6. The coffee shops also are included in your all inclusive again we had no clue until the day we checked our
7 hot tub outside our room dripped water and couldn’t be used
8. Only cold water came out of the shower on one side
Stacy
Stacy (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月10日
Kaltrina
Kaltrina (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月7日
Anthony Bautista
Anthony Bautista (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月6日
My wife and I came with two of our great friends and had an amazing time at La Perla. The hospitality by the staff was amazing and the swim-up pool was perfect. Enrique, Alfredo, Alexis and Jesus at the reserve pool bar had the perfect drinks ready to go every day. I can’t say enough about the customer service at the resort. One of the best we have experienced.
Jhonatan
Jhonatan (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
My fiancé and I had an amazing time at this resort. The food and drinks were amazing and the service of our butlers and conceirge was great! I would travel back to this resort again!!
Alicia
Alicia (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月10日
Matthew
Matthew (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月9日
Overall property was nice and clean, however the dining was horrible and the service was not very fast. Food options were minimal, and you had to make reservations to eat dinner anywhere but the buffet. The buffet was small and not good protein options. Also the American food options were just bad - they had a lot of Indian and bizarre foods available. Room service food was also bad and actually made us sick. We paid for an upgraded room but our provided concierge wouldn’t book reservations for our whole group. There were times when our room wasn’t cleaned until 3pm and there were not even that many people at the resort. Also, they wouldn’t serve us Baileys with our morning coffee until 10am but they were okay with giving us mimosas with alcohol - which doesn’t make sense. None of these have ever been issues at any other resort we’ve stayed at. Overall not impressed
Holly
Holly (8 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月4日
The beach area is nice and clean. It has a contemporary feel and smelled good
Bianca
Bianca (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Great resort
Elda
Elda (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
EVERYTHING WAS EXCELLENT
Charisse
Charisse (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Nice staff, good food, good pool. I don’t want to leave.
Yu
Yu (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Eligio
Eligio (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
Nicole
Nicole (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Truly a humbling blessing, Top down 5 Star property, staff and etc
Johnny
Johnny (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Everything about this property was above and beyond all of my expectations! It was so peaceful and serene, and the staff was so accommodating and lovely! Each moment felt special and unique, and I am definitely coming back again!
Lisa
Lisa (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
I love this place will definitely revisit!
Neil Maraj
Neil Maraj (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
The property was fantastic. It was as clean as it was luxurious. The pools, beach, food, and activities were all superb.
Maria
Maria (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
We stayed on the adult/ LaPerla side this time after staying on the family side numerous times over the years. The hotel itself if BEAUTIFUL, especially on the adult side. However, the adult pool was a total no for us. The music/ DJ was so loud, we couldn't hear each other and the "entertainment" was pulling female guests up for a twerking contest. No thanks. The bartenders at the pool bar were just so unfriendly and the wait was way too long for a drink. And the pool itself looked worn and kind of dirty. So, while we totally loved the adult side atmosphere and lack of kids, we hung out at the family pool every day just to avoid that whole pool and scene.
mary
mary (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
Haley
Haley (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
Edwin
Edwin (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月8日
The staff was extremely friendly and that made the stay bearable, but the amenities were misleading. When we booked it said premium drinks the selection was not premium, at best mid shelf. Our flight was delayed so when we got to hotel we were not able to make any dinner reservations, they tell you to go and see about seating but they can never accommodate you. The buffet is limited, not a big selection for any of the meals, snack bar by pool had better food. We were upgrade to the Reserve area but our in room tub did not work, one of the 2 showers was also not functioning and to call for room service we had to use the bathroom phone. All in all it was a good vacation, can't stress enough how nice and willing to accommodate the staff was which is the only reason I would consider going back but don't think it deserves a 4 or 5 star rating.
Geisha
Geisha (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月7日
The hotel is beautiful. It’s an oasis and the room is gorgeous. This has been the only hotel so far after 10 years of traveling that has accommodated me well by being an Expedia member. The food, however, has to be revamped. Staff added too water to the sauces, beans and other condiments. It was hit and miss. My only favorites were the papaya and the green chilaquiles. There should be a buffet open 24/7 with a variety of food every day. The strawberry margarita and the mango one were delicious. The outside city surrounding the hotel is unsafe, though.
edith
edith (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
It was all nice. good relaxation place. staff was great. the entertainment pool staff was awsome. Daniel is a character.