Nice hotel , but when checking in on the evening I felt rather not wanted there , was looked up and down by the two lady’s on reception they didn’t tell me much other than here’s your key , I think it’s because I was in my workwear , but I still payed the same as everyone else there ? Won’t be staying again!… I’ve worked away for 20 years and stayed in a lot fancier hotels and been made to feel a lot more welcome. The lady on when checking out in the morning was lovely though
Jamie
Jamie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Errol
Errol (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
Duncan
Duncan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Excellent hotel
Excellent hotel. Staff fridndy and polite Excelent breakfast. Lovely spa with a great indoor/ outdoors pool.
Walk to the train station
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Excellent stay
Excellent stay lovely hotel. Great breakfast and the pool was lovely and warm. Easy walk to train station. Great staff will be back 😀
Thank you
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Jonny
Jonny (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
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David
David (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
Ruth
Ruth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月24日
We arrived at the hotel At 11.40 pm was given a room, we had just unpacked and they came and knocked on our door and moved us to another room as the water apparantly didn’t work in this room?
We went up to room 8 our new room showered which was terrible and got straight into bed. When we woke up and got out of bed we found that the sheet and inside duvet cover was stained with old blood.
We complained when we left and they refunded our money .
I would like the rest of my money refunded by you please
Nichola
Nichola (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月22日
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月19日
Jane
Jane (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月17日
So So
Generally it’s a nice hotel - some areas looked a bit tired though. When I arrived I had to ask for the carpet in my room to be vacuum cleaned. I had an executive double room that was quite smartly decorated, however the air conditioning wasn’t working and the kettle switch kept flicking off - which I found annoying. The shower curtain was stained at the bottom and wasn’t “executive room” standard. Unusually only one hand towel in a double room?
The window in the room overlooked the garden but it wasn’t very clean. The area of flat roof immediately below the window had a mixture of gravel and moss and looked unsightly - it really ought to be tidied up.
The buffet style cooked breakfast was okay but nothing exciting. I didn’t like the way the eggs were presented and I didn’t like the fact that the egg white was slightly runny on the egg I had - so I didn’t eat it.
The staff all seemed very friendly. Lovely garden area. Convenient location close to the M4 and less than a mile into the town.
I have stayed at this hotel before and would happily stay again.
Paul
Paul (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
One night stopover
Very friendly and pleasant young lady on reception when I arrived, nice chap in the spa very helpful
Ben
Ben (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月7日
Timir
Timir (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月30日
Li Lian
Li Lian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月22日
Jane
Jane (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月17日
Housekeeping forgot to change my bins, supply with more of the type of coffee I had drank the previous am and tea spoons not change when I picked up next morning they were dirty and stuck to the plates. Great stay though . Shower gels weren’t refilled so had left over of the 2 bottles from the previous night
Jenny
Jenny (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月16日
Grant
Grant (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月15日
Deepak
Deepak (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月15日
The hotel is tired and dated, it needs a major refurb.
The staff were ok but pretty indifferent. Certainly nobody has any pride in the hotel. As example is the garden, it was quite a nice day and ordered a glass of wine, which we took outside to the garden. There were numerous tables, all unoccupied, yet ever one of them had a dirty ashtray on. The hotel was pretty empty so you had to assume that they had been there a while!