Great staff, great food and drinks.
Everything was perfect
Noha
Noha (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
MINKYU
MINKYU (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
El hotel está en remodelación y no tienen ascensor todo es un caos
Walter
Walter (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月27日
It’s was the WORSE travel ever. Very poor food bad bad drinks. Over all- never ever again to this hotel or others all including
Alfia
Alfia (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
The property is in the midst of an upgrade so some construction was ongoing but service and people were great
Michele
Michele (8 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月17日
The food was horrible
Carolyn M
Carolyn M (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月13日
Victor manuel
Victor manuel (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月10日
We originally booked this trip for GR Caribe Deluxe, expedia reached out and told us they had to cancel the request due to construction. They gave us 2 options to switch to and we picked GR Solaris. When we arrived at GR Solaris they told us we didn’t have a reservation and we struggled to get a room even though we already had a reservation. They also didn’t give us an ocean view room which we had already selected for. Was just disappointed with the reservation.
Rachel
Rachel (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月25日
Luljeta
Luljeta (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Karina
Karina (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Todo de maravilla
felix
felix (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
El personal, instalaciones, alimentos, todo excelente. El único detalle es que la playa donde se ubica no es muy apta para nadar mucho menos para niños.
LILIA
LILIA (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月2日
ARTURO
ARTURO (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月1日
Mi calificación es sobre el hotel GR Solaris ya que al llegar allá nos cambiaron de hotel, lo cual me pareció muy poco confiable, habría agradecido que me avisaran antes.
Deisy Judith Valdez
Deisy Judith Valdez (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月31日
Maryel Rascón
Maryel Rascón (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月29日
Have been visiting the GR Caribe Deluxe and Royal Solaris for year now and this year was disappointing.
This review is for Royal Solaris were we stayed for 7 days. (We booked for GR Deluxe and on our arrival we were told it was not open and got sent to Royal Solaris): Food was basic and almost the same food every single day morning, day and night.... they use to have different foods every days according to the shows or something like that. The buffet had steames squash and baked tomates and jusy cooked potatoes almost every time.... quality has gone down.
Rooms...it was wierd to have hotel personale visit your rooms in the evenings and go into them without notice. We are suspicious of them doing something not right...but have no way to prove it.
A/C thermostat was not working, it won't turn off automatically. Notified front desk, sent a maintenance person but never fixed anything. Notifed front desk again and they told me it should never turn off....not true... i had to wake up in the middle of the night to turn it off...not what you expect when you go on vacation.
Personnel was good, but administration is going cheap on food and quality....will look for another resort later on.
Silvestre Deras
Silvestre Deras (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月26日
ARTURO
ARTURO (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月26日
ARTURO
ARTURO (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月22日
The resort has been closed for weeks yet still booking. We did not find out till our transportation was turned away at the entrance gate. We were sent to another property next door. They had us bused to yet another property 4 places down. The app always show reservations full and I had to complain to manager to get reservations. Limited staff working. We have been to the Caribe 6-7 times. We will not be back due to the way Solaris handled this. Spend a little more and chose another brand.