Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
Marcellis
Marcellis (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月15日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年5月15日
Nice and very clean hotel
Very pleasant, very clean, I will definitely comeback in the future.
Andery
Andery (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月8日
LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience.
One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights.
Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年10月2日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2022年11月18日
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Jolando Wee Khong
Jolando Wee Khong (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年10月18日
Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2022年8月21日
Edward
Edward (12 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年5月30日
Charless
Charless (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年8月2日
The best in palembang
Love it. Location,,staff, breakfast. Evert
Yyhinv
Love it.
Location, staff, breakfast. All perfect
Marcelinne
Marcelinne (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年12月11日
Ahmed
Ahmed (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年7月28日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2018年4月20日
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
GOPAL
GOPAL (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2018年4月8日
Good stay
Love the size of the tub! Thanks for the upgrade.
The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service.
Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used.
Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2018年3月28日
Nice Hotel in the busy street
Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights!
The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Jeslyn
Jeslyn (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年3月16日
A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
Patrick
Patrick (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年11月29日
Voyage professionnel à Palembang. Le quartier est en chantier (construction du métro).
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2017年10月31日
Excellent service! They were very professional
I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.