All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Tow Choon (2 晚家庭旅程)
The staffs at Marriott Batam is spot on. They will make you smile all day. Skill full, knowledgeable and always happy and ready to help! Kudos to the Marriott Batam staff — wonderful people, wonderful country!
Emma (2 晚行程)
Luxurious hotel situated just directly above the ferry terminal (Harbour Front). The hotel is closed to many eateries, massage parlours and shops. Staff were very welcoming and friendly. The lounge and cafe are beautifully decorated. Hotel rooms are huge and spacious. Had a wonderful time! Will be back!
Eugene (1 晚浪漫旅程)
The staffs stationed at the lobby and the 11 floor club house are amazing. Even the chauffeurs and housekeepers are well trained and polite. My only qualms are the f&b staffs on level 2. We were having dinner there and there is this f&b staff which keeps placing menu on top of my utensils which is so unhygienic. He could not speak English either. I think he could sense I was unhappy and he bought out another kitchen staff and tog they stood in one corner and eye balled us while we were eating. That was so unacceptable.
Yan lin (2 晚家庭旅程)
Peng Wah (1 晚行程)
I’m puzzled as to the beds provided for 3 adults ( 2 single bed ) is not big enough . Should be a king size and a single bed
koh (1 晚行程)
It is a nice and comfortable stay at Marriott Hotel. Staff were warm and courteous. Will definitely come back for the next holiday.
Yin Peng (2 晚行程)
Wai Choong (1 晚家庭旅程)
Reception lady offered to change to sea view room when I checked in but it is chargeable. So I rejected. Room is no bath tab and not so big. No good impression for my first time stay there with my wife.
Osamu (2 晚行程)
Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍