Check-in was smooth and great. They reviewed my special instructions to allow my partner to check-in ahead of me. The room was fresh and clean. The jacuzzi was exactly what we needed. I was a bit nervous of it being noisy to fill up, use and drain but we were on the far end of the building so hopefully it didn't bother anyone. He used it twice for his lower back issues. I liked the TV on the exterior wall so that we could watch it late without worry of neighbors. Also the TV swivels to either face the Jacuzzi or the bed. The indoor hot tub and pool on the first floor were clean, enjoyable and refreshing. The breakfast was pleasant as was the attendance a ball of sunshine. The to-go brown bags were the perfect touch. I spoke to Norma at the front desk twice and she's the reason I booked your location via Hotels.com. I am glad as the all of the staff was pleasant and it's obvious they take their job and customer service seriously. My stay was a Tues check-in and Wed check-out in the Jacuzzi suite.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年2月3日
Harold
Harold (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Alan
Alan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Valerie
Valerie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
The hotel was a great location. :Everything was nice and clean. Bed was comfortable. The room did not get as cool as we wanted, and also the oatmeal for breakfast was not the best. Everything else was spot on. Would definitely stay again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Nice hotel and clean and staff was friendly. Rooms are nice and clean. Breakfast was remarkable with lots of options. The only thing I would suggest is for the rooms to have USB ports for device charging. Overall this hotel provided us with a great experience.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
I love the staff. Always pleasant and great to work with!
Dee
Dee (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月23日
The staff were polite and friendly and the indoor pool was clean and the kids really enjoyed it.
Marsha
Marsha (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月22日
Great staff, bed felt like a bag of rocks
Beds were very uncomfortable but the staff was very friendly and tried to help me with making the bed a little more comfortable
Denise
Denise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Great breakfast options. Staff were very friendly, helpful and accommodating.
Linda
Linda (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月21日
The hotel staff, from front desk to the cleaning staff were friendly and helpful. The breakfast was good! The rooms weee clean and we had plenty enough room. Some of the carpet in the hallways and by the elevators was worn threadbare. The mattress on the bed I slept on was very very firm! I’m a side sleeper and I kept waking up with my shoulder hurting! It was conveniently located for us; however, it was at the end of a short street that had a McDonald’s at the corner of the freeway and the traffic stacked up and backed up because the lights didn’t appear to be working properly and it took us 10 to 15 minutes to get through the light to get out of the area.
Jill
Jill (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月16日
Bad
TAnn
TAnn (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Staff is very friendly and helpful!
Janis
Janis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
juliana
juliana (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月17日
Elizabeth
Elizabeth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Great experience
We had a great experience at Hampton this weekend. Service was friendly and we had a continental breakfast that had eggs every morning.
Tim
Tim (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月4日
Disappointed
Check in was awkward. Remote didn’t work went down to let them know and they offered batteries which did not fix the problem. Plus no soap in shower.