When I arrived, one of the members of staff that greeted me and my family with a warm smile was Steve, one of the Proprietors. Steve personally showed us the way to the reception and other places. The receptionist was nice and patiently explained to us what we needed to know and gave us tourist information about Salisbury. The room was clean and the ceiling fan made our mid-July stay much more comfortable. We've dinner included in our booking and, to our surprise, we were given 10-pound credit to order food from the menu of the hotel's bar/pub. We went for the 10-pound 2-course meal (a starter and a main): we got a main-sized starter and a giant main. It was truely value for money! On the next day, we headed down to the same place for our complimentary breakfast. We could order anything from their breakfast menu in addition to the food in their complimentary continental breakfast buffet: this was, again, value for money. I thoroughly enjoyed my stay with them and I strongly recommend this hotel to everyone.