Good location, near the city wall,and nice river view. The hotel is a little bit old but its acceptable.
Wing Fai
Hotels.com 真實旅客評價
8/10 很好
2015年8月18日
Near bus station
Not near the train station but it's near bus station. Better go by bus if not driving. Everything is ok, not bad.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Would definitely stay again
Staff were so friendly and helpful .. big beautiful rooms ... very clean and comfortable ... lovely breakfast .. excellent location ... staff are all great
Sorcha
Sorcha (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月19日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月18日
Nice hotel shame about the food
We booked the breakfast, it was awful, bacon could not be cut it was so tough and the sausages were like large frankfurters.
We had a meal later that night in the bar and it wasn't great either.
Sonia
Sonia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
Aiden
Aiden (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Brenda
Brenda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Recommended
Excellent hotel well located, close to attractions and shopping. Close to transport.
Patricia A
Patricia A (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Good location, great selection of breakfast, kind staff.
Gareth
Gareth (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月23日
Very poor standard of hotel. Dreadful service..
Room was grubby. Wall paper torn, furniture was not clean and had peices torn out. Bathroom tiles were very dirty.
Leisure centre was very dirty and badly needs revamped.. Service at lunch was very poor.. order completely wrong and soup was missing.. when soup arrived it was spilled out over the side of the bowl.. whole experience was dreadful.. will never stay again..
Marie-Claire
Marie-Claire (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
The stay was overnight and all aspects were satisfactory.
I have stayed at this hotel several times before and will stay again.
Patricia A
Patricia A (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Great stay once again
Brought mum to City for pre Christmas stay 4th time had a wonderful time yet again. We will be back
karen
karen (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Perfect if you dont care about room standards
I have stayed here quite a few times and this was not the best stay I had. Staff that I interacted with where friendly. However, requested twice for a top in the morning while cleaning service was about. They went into the room but didnt top up the tea and coffee station. Asked again for these when i saw it and still nothing. At 11.30 at night had to take my child out on a horrible night to get milk from a local shop and they wanted some tea to help them sleep. Also requested for dust to be cleaned off the wall lights as it was effecting my allergies. Again, this was not done, despite the clearers been in the room.
Catriona
Catriona (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Cora
Cora (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Hotel was lovely but when leaving we weren’t even asked if we had a nice stay or had any problem. Plus every time we had a shower the smoke alarm with of with the steam
Teresa
Teresa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
nina
nina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Sheila
Sheila (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Terrible hotel - would not stay again. Poor service and hotel is tired and in need of a massive refurb - definitely not four stars
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Learning a lot!
Couple stay. The room was spacious and comfortable however there didn’t seem to be any way to regulate room temperature.bathroom tired and could do with updating. Lovely river view. Really convenient location within easy walk of all the City’s attractions. Recommend walking the walls, tower museum, the pubs and coffee shops on Waterloo st. Decent breakfast, usual fare. Be aware the nearby Exchange restaurant and wine bar only serves drinks if you are eating there - we called in for a cocktail and were basically chucked out after one drink! Licensing rules apparently but it’s not clear when you go in. Overall loved our visit and learnt a lot. It’s a great city.