Kathryn at front desk was awesome her professional service was great
Bryant
Bryant (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Great hotel
Outstanding hotel but the walls are thin. My neighbor next door was extremely loud.
Louis
Louis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Kathy
Clean and was new hotel
Kathy
Kathy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Betty
Betty (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Francisca
Francisca (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Diana
Diana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
Don't stay here!
This was probably the worst hotel experience ever.
Finding the entrance was an experience. Can only enter driving from East to West. Sign only visible from East to West. Can only exit heading west.
TV did not work and took 1 hours to get someone to look at it and after he left continued to malfunction. Could not get him back as was at end of his shift. This was at shift change and no one on next shift available to fix. Changed rooms at 9:00 PM. Checked in at 3:30 PM. Night manager was helpful.
Breakfast was a complete disaster. No napkins or juice cups. Plasticware ran out. Ran out of food (excuse - truck had not brought breakfast supplies.)
At checkout I asked for a receipt and the clerk said they did not have the capability to print receipts, and I would receive by email. Really, can print receipts on site nor email receipt from hotel.
If not received, I could call them. Who is them? I do not know if I was charged correctly.
The worst run facility I have ever visited. None of staff gave a damn but the night clerk. Nothing but excuses. No senior manager on site. Will never stay at this facility again and will pass the word to my many friends who visit Columbus as to the lack of service here.
Burton
Burton (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
Jt
Jt (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Glenn
Glenn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
J
J (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Great hotel for one night
One night stay be at my son‘s graduation. The hotel appears to be brand new will be inside is very nice. However, the hotel is in a location where you cannot walk to anything there are no restaurants grocery stores close by.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Kaimaya
Kaimaya (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Entry to hotel from main road is difficult and vehicles were broken into almost every night
Glen W.
Glen W. (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
TyQuasha
TyQuasha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Robin
Robin (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
Unclean rooms
Though the hotel is new the rooms were not clean. I received good customer service but unfortunately I was not happy with my stay. I was informed I would get a rate adjustment but did not receive it.
Alexandria
Alexandria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Would stay again!
Our stay was great. Came down from MI for a Military Graduation. Location was close to the base, easy to get in and out. Close to tons of stores and restaurants!
Carrie
Carrie (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
The bathroom and shower weren't cleaned very well. They ran out of breakfast within the first 30 minutes and replenished nothing.