This was so not worth the money. We didn’t have duvets on the bed, there were not any towels in the room and to top it off there was not a shower curtain in the bathroom. The number beside the door was missing and there was a note left asking if anyone had information to please report the whereabouts. Tub was nasty had to clean it out the refrigerator had mold. Just a horrible experience but it was too late find another hotel.
SABRINA
SABRINA (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月1日
The toilet flooded the bathroom everytime it was used. Tv didnt work. Informed staff
Lisa
Lisa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
Karen
Karen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年4月17日
Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.
Javier
Javier (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年4月14日
Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.
Chris
Chris (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月29日
Place to sleep and be warm.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2023年11月7日
Under renovation. Didn't know until there.
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月2日
great staff
Andy
Andy (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年9月23日
The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年8月30日
We did not stay! Horrible property and surroundings.
Sheron
Sheron (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年8月3日
I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with Expedia, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.
Michael
Michael (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年7月23日
There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful
Matthew
Matthew (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月20日
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年7月10日
For the amount of money I paid it was not a good. I will never stay there again
James
James (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年6月30日
Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!
Michael
Michael (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2023年6月29日
The only thing that would have made this hotel better is a pool! Everything else was very nice! The owner was very respectful and a proudly served his city! I would definitely stay here again if I ever returned to Jonesboro!
Michael
Michael (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月28日
patty
patty (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年6月28日
The room that I had smelled musty. A distinct difference from the clean smell in the hallway. I had bicycles on a rack attached to my car and had to bring them into the room because I did not feel they would still be there in the morning. The pet fee is per dog which is absolutely ridiculous. I will NOT stay at this hotel again if this! I booked through Expedia and although Expedia charged me, the front desk would not let me check in without running my card again. This was resolved in the morning but very frustrating when trying to check in. Not a good experience at all and will NOT stay at this hotel chain again!
Lisa
Lisa (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年5月18日
Terry
Terry (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年5月9日
Jana
Jana (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年4月21日
Girl at front desk was friendly like always but the room didn't have a hair dryer and one of the towels was stained up and looked dirty