The room, hotel and staff were fine. The breakfast was surprisingly bad, even worse than a Best Western if you can imagine that. And I am not a picky eater or gourmet, I eat all kinds of crap when traveling. Both the cheese omelette and sausage patty had the consistency and taste of dry cardboard. I did not think that was even possible! This was not consistent with what I expect of a Hampton for $200/night, so spend a few bucks more on real breakfast food please.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
KAREN
KAREN (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Great and convenient Hotel
We were visiting family in the area and then heading to Disneyland. We really only needed our rooms for our two nighttime stays and the nice breakfast in the morning.
susan
susan (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
Front Desk Ripoff
After extending my stay for several nights one night at a time and paying for each night with the front desk confirming, they told me I owed for the extra nights when extending for one more night. I explained that I already paid and showed them my credit card activity. They wouldnt budge and called me after I went to work and confirmed that they show I owed for the added nights. The front desk person kept saying she understood what I was saying about already paying and the points I was making and my frustration, but she didnt understand. I went to the property to gather my things and to cancel the final night. They then called me while I was at lunch and apologized and said I was correct and didnt owe for any nights as they saw their mistake etc. I asked to be compensated, perhaps to come back for a free night as i hadnt booked elsewhere and all they gave me was 2 nights of free parking. I have never been disrespected like this from a hotel. They were completely in the wrong and wouldnt budge even with clear evidence that I was in the right and was paid up on my stay. This left a bad taste in my mouth and I now have no desire to patronize this unscrupulous and unforgiving establishment. This is one of my favorite local hotels that has always been a reasonable priced and friendly place and now I have to cross them off my list. I am very disappointed and offended.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
WESTLAKE TRIP
GREAT STAY, EVERYONE WAS GREAT
DON
DON (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Larry
Larry (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Edwin
Edwin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Joan
Joan (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Alma
Alma (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Tony
Tony (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Overall it is a good clean spot to stay. Nice ammenities.
Casey
Casey (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Great place to stay and friendly staff .
Juanita
Juanita (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
The hotel is clean but a little old it’s next to the freeway so you can hear that noise. Staff was fine but I didn’t really interact with them that much did their job but nothing above and beyond. The included breakfast is a nice touch