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Grand Halong Hotel

3.5 star property
Ha Long hotel with outdoor pool and restaurant

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Photo gallery for Grand Halong Hotel

Interior
Exterior
Front of property
Living area
Living area
Grand Halong Hotel puts you within a 10-minute drive of Halong Bay Marina. Guests can indulge in spa services and enjoy international cuisine at Grand, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features.

Reviews

6.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Children's pool
  • Fridge
  • Private bathroom
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Sea View

Living area

Deluxe Room, Sea View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Bathrobes
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, City View

Living area

Superior Room, City View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Suite, Sea View

1 bedroom, minibar, in-room safe, desk

Grand Suite, Sea View

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Designer toiletries
Shower/bath combination
Private bathroom
Bathrobes
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Ha Long road, Bai Chay, Ha Long, Quang Ninh

What's nearby

  • Dragon Park - 7 min walk - 0.6 km
  • Bai Chay Market - 11 min walk - 1.0 km
  • Bai Chay Beach - 13 min walk - 1.1 km
  • Ha Long International Cruise Port - 17 min walk - 1.4 km
  • Halong Bay Marina - 5 min drive - 4.8 km

Getting around

  • Haiphong (HPH-Cat Bi) - 56 min drive
  • Van Don Intl. Airport (VDO) - 62 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 154 min drive
  • Cai Lan Station - 13 min drive
  • Cang Cai Lan Station - 14 min drive
  • Ga Ha Long Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Papa‘s BBQ - ‬9 min walk
  • ‪Cong Ca Phe - ‬6 min walk
  • ‪Good Café - ‬6 min walk
  • ‪H Club - 奇美黑场 - ‬5 min walk
  • ‪Typhoon Water Park Sunworld Hạ Long - ‬6 min walk

About this property

Grand Halong Hotel

Grand Halong Hotel puts you within a 10-minute drive of Halong Bay Marina. Guests can indulge in spa services and enjoy international cuisine at Grand, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 113 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 12
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available at scheduled times)*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Grand – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Grand Halong Hotel
Grand Halong
Grand Halong Hotel Hotel
Grand Halong Hotel Ha Long
Grand Halong Hotel Hotel Ha Long

Frequently asked questions

Does Grand Halong Hotel offer free cancellation for a full refund?

Yes, Grand Halong Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Halong Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Halong Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Halong Hotel?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Grand Halong Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Halong Hotel?

You can check in starting at 2:00 PM. Check-out time is 11:30 AM.

What is there to do at Grand Halong Hotel and nearby?

Grand Halong Hotel has an outdoor pool and a fitness centre, as well as spa services.

Are there restaurants at or near Grand Halong Hotel?

Yes, Grand offers international cuisine.

What's the area around Grand Halong Hotel like?

Grand Halong Hotel is a short 8-minute walk from Dragon Park and 17 minutes' walk from Bai Chay Beach.

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Grand Halong Hotel Reviews

Reviews

6.6

Good

7.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Bad bad hotel.. Please do not bother booking here.

We had thre most memorable experience at all of the hotel's prior to arriving at Grang Halong hotel. Firstly the hotel seemed very deserted. They were working at less than less half their staff strength. Very dilapidated rooms and bad attitude of the staff. Breakfast was so bad that I have no words to explain. The food looked just. Very stale. I suggest rather sink on a junk boat in Halong bay then live on this ramshackled hotel.

2/10 Terrible

The worst hotel I have ever been to!

Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After one hour, when the wedding party had left, we were welcome into the restaurant to eat. It was dirty everywhere from the party and the staff was cleaning and shouting to each other. When we finally got out food, we found black hair in BOTH of our foods… One other day, the breakfast buffet was supposed to start at 06:00, bur when my friend arrived at the restaurant nothing was there! She went back to the room and them down again a bit after 07:00, and still nothing was there. The staff told her she could get friend rice and dessert (for breakfast???), and that the buffet was not available that day because there were so few guests. After fighting with the reception, she got them to take out some omelets, bread, marmalade and watermelon. We talked to the manager on the phone, but after interrupting us multiple times, she refused to give us any more discount than 10% and hung up on us. We have never been so disrespectfully treated in our whole lives! Never stay at this hotel!
Linn, 4-night trip

8/10 Good

コンセントがほとんどないので、充電が大変だった
Teru, 1-night trip

10/10 Excellent

The staff was great.
2-night trip

8/10 Good

호텔후기

버스터미널과도 거리가 멀지않고 바로 앞에 야시장도 있어서 좋은 숙박 위치라고 생각합니다.
민우, 1-night trip

10/10 Excellent

대체적으로 만족합니다.. 그런데 욕조 물나오는것이 고정되 있어 샤워할때 무척 불편했음
youngchul, 2-night trip

8/10 Good

Ældre hotel i område i udvikling

Hotellet er ikke helt nyt, men mere end tilstrækkeligt. Området i øjeblikket i rivende udvikling og er en stor turistattraktion for vietnameserne (kæmpe forlystelsespark).
Camilla Aia, 1-night trip

8/10 Good

ALI, 1-night trip

6/10 Okay

Needs time to settle in

Aircon died, and they moved us from room to room at 5am and it seemed there was a bigger problem than just the units on our floor. They were trying to be helpful, but it wasnt happening. They shouldve dealt with it better. Its a brand new hotel, still need some character and time to settle in. Im sure in a year or two it will be a lot better

8/10 Good

Nice hotel great location

The hotel had great facilities and amenities. It is in a great location.

2/10 Terrible

Not a 4 star maybe a 2 star

Hard beds , bad freafast , rooms not clean , staff speaks no English