First of all this hotel is not ready to accommodate guests. Their system has trouble connecting with hotels.com booking. I used points to my booking and when i checking in they having issues apply. When i check out they had another problems and took me more than an hours to check out.
They finally had to contact hotels.com.
Also their shower booth drains were not working and we had to stop showering until next day to get service. It wasn't great and they were not prepared.
My friend had cockroach on table next to bed when they stepped in. My other friend had cockroaches in their bed as well. The elevator was not very fun, on friday it was not working and had to use the stairs. Whenever we reached the third floor there was a big jump and scared us every time. This hotel also would not let us use the dining area to eat with everyone even when we said we would clean up. We had an indian parent have to talk to the employees who are also indian to let us use it. I would not come back again. Overall, I would come back, but if you want to see for yourselves then go right ahead.
Seung jun
Seung jun (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月28日
Business trip
My stay was okay. The were in the middle of remodeling. The room I was in was not remodel yet by they left the bathroom and shower dirty. Shower had soap scum and mold in it. Toilet bowl was rust stains in it. The did come an clean it. The room was not that clean.
Dean
Dean (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月10日
This was the worst hotel experience I have ever had. I came here with my wife and 3 young kids and it was the worst experience we have ever had. The doors to all the rooms were open not needing a key and the beds were definitely used and pillows thrown everywhere in the room . We were offered another room but it was exact same condition. So we canceled our room and they said we would get a full refund . However when we tried to get refund they lied and says we stayed the night there . Going to persue legal action. Never stay here . Stay far away
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月25日
This was a total bait and switch. Hotel is undergoing renovation, only the first floor is open. Parking lot is full of construction supplies and equipment. No yard maintenance has been done in weeks, grass and bushes do not seem to have been cared for in weeks. I will be contacting Expedia Monday, May 27 upon my return home to demand a refund. I have pictures if you like.
James
James (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月16日
great
the stay was great really close to our location clean rooms friendly service.
James
James (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月15日
Absolute Disaster
This was truly the most disgusting hotel experience I have endured in my 38 years on planet earth.
Our toilet DID NOT WORK. The host at the front desk refused to look at it or change rooms. He was rude and inconsiderate.
The walls were half-painted. The carpet was not cleaned.
Also had live cockroaches in our bathroom (see photo).
I paid $541.28 for this, I would not pay $1.00 to stay here again.
This was highway robbery. I would like all of my money back, but I'm sure I will not get anything.
Chris
Chris (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月12日
Absolutely disgusting, horrible service and no staff.
Shannon
Shannon (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年4月7日
The good- owners seem to be putting time and money into improvements.
The bad- the property really really needs the improvements. Smoke detector was hanging buy wires from the ceiling. Some electrical plugs were non-functional. Toilet paper rack was pulled away from wall
daniel
daniel (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年4月6日
Seemed like it was recently bought out and was under remodel.
Austin
Austin (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年4月3日
La propiedad esta en remodelación y no lo especifican..
Juan
Juan (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月26日
The building was not ready..
Timothy
Timothy (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年1月24日
The property is currently under renovation. Once it’s complete, it’ll be better.
Enjoyed the stay!