We reserved and paid when we got there they had the flexibility of canceling and changing dates up until the day before check out. And everyone was friendly and helpful over all very good stay.
Celia
Celia (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月18日
2/10
arrived 30mins early , wasnt able to check-in until the lady at the front desk was ready. she was extremely rude. there were roaches in my room! i let the lady know at the front desk, her response was “i’ll tell maintenance”. maintenance came & sprayed & goes “we never had any complaints about roaches.”.. complete LIE & you can clearly tell. the hotel wasnt what i expected. vending machines took my money, & didnt work AT ALL! 2/10.
Kaia
Kaia (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月17日
Devan
Devan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Devan
Devan (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
No heat
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Diego
Diego (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Edward
Edward (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Brent
Brent (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
This place was horrible, don't believe the pictures the hotel is 100 years old, is dirty and it smells. The only good thing was the young lady that took care of my earlier departure, she went above and beyond.
Rafael
Rafael (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
Run down hotel
The hotels in need of renovation.
Ivey
Ivey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Poor condition of rooms. Torn lampshade. Bag over fire detector, broken hand rail in bathroom.
Tracy
Tracy (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月16日
Gabriel
Gabriel (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月15日
Customer service was great. Hotel could use some upgrades though
Alaithia
Alaithia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Andre
Andre (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
simply Filthy don't stay
This property needs to be inspected it is filthy and got woke up at one am to management pounding on the door because they moved us from one room to another because of no fridge in the room for my insulin and the shower rod was falling off total mess do not waste your time or money they are better options in that area
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
Zachary
Zachary (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月4日
Arrived at 3pm for check-in. Rooms were not ready.
1st room was ready around 330-345. 2-queen room only had two towels.
2nd room (King). The first room given (around 430pm) was NOT ready. In fact, it was still occupied by another guest. The next room was given, about 15-min later. No mini-frig and no ice bucket.
The only ice machine that worked was on the 1st floor. Not convenient when you are staying on the 3rd floor (308).
Football game was going on. The staff was NOT ready for the demand. Staff was nice but only so many times you can apologize for the rooms not being ready.
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Please stay elsewhere
Well the curtains were torn. The carpet what not vacuumed and had tons of dirt build up along with clock radio fell apart when touched and roaches came out. The a/ c was set at 60 so it was freezing in the room and the refrigerator wasn’t even plugged in. Breakfast was horrible and we didn’t eat. Staff was rude.
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月1日
Bad service
The front desk clerk was so rude and talked to us crazy with the nasty attitude..I had to get my mom to call hotel.com because his attitude was so bad and we had trouble checking in ..it was a full mess..I should have been given my money back
Tyjai
Tyjai (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Needs upgarde going in the wrong direction
It truly needs an upgraded sink leaked in the bathroom no attendent at breakfast food was lacking and cold. curtains in room are old and tattered. The refrigerator door would not close would defiantly stay some on the next trip