The room was very worn. The leather looking headboard on the bed had a big patch missing. The carpet was frayed at the front. The temp of the room was poorly regulated. We've from very cold to very hot back to very cold with no touching of the thermostat.
Service in the Fireside restaurant was atrocious, and the food was not worth the price. Had dinner on Friday night and the taco salad was very salty and the Philly cheese dip was awful greasy. Tried to get a breakfast sandwich to go on Saturday morning. After 30 minutes they told me the chef doesn't like to go orders so it would be at least 25 more minutes. I told then of that was the case refund my money and cancel the order. I was then told they could not refund the $3 to go charge. The front desk of the hotel have me that back when I complained.
Edgar
Edgar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Great time great service
We always go up for one night about once a month. Rooms are very comfy. The staff is exceptional. The timberline grill is a favorite of ours. I like that i dont need to leave they have all the fun games.
Cathy
Cathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Dondi
Dondi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Fun!
The best!
Tim
Tim (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Keith A
Keith A (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Federico
Federico (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Dan
Dan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月6日
Terrible pillows and miserably hot room
I stay in a hotel, not a lot but significant… about 30 nights a year. I have been doing this for probably 20 years. That’s what… 600 nights in a hotel. With hesitation, these pillows were the worst I have ever experienced. The worst.
Also, I put the AC on 64 cool but it was terribly, terribly hot in the room no matter what we set the temp to manually.
Too expensive. Not worth the cost.
Ron
Ron (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Eric
Eric (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Good
Great place to stay
Jose
Jose (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Nice Place with a awesome rooftop Hot Tub
Everything was easy. No issues, walked in about two hours early and they got us our room. We needed a extra towel but that was only one phone call and they ran it up to us. If I had a complaint , it would be the pillows. I didn't like them and thier were three per bed. So I got two or my wife got two.
Shawn
Shawn (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Greg
Greg (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Was a one night stay for birthday. Was clean comfortable
Gina a
Gina a (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Kendrick
Kendrick (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Tylor
Tylor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Awesomeness
Justine
Justine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Brittney
Brittney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Lauren
Lauren (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Sunnie
Sunnie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
No sure I will go back
Took forever to check in. Got to room look at the side of the bed spread and there were stains all over it. That night decided to go to the pool/hot-tub after 10:00 where the rules said no kids at that time and there were two family’s with kids. Not what I wanted.
I have stayed there before and never had problems. At this point I am not sure I will go back.
DAVID
DAVID (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月28日
Dirty
Sheets were dirty and we had to go get clean sheets and make the bed ourselves. Very gross.