The staff was great, in particular Noah at the lounge was great friendly and just enjoyable to talk to
James
James (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Mamad
Mamad (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
Artotel
Room wasnt ready until 4.45pm
No convenient mirror for hair drying in room - had to request one
STEPHEN
STEPHEN (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Jake
Jake (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Sunniva
Sunniva (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Valentine special
It was amazing stay with family of 4. We enjoyed the pool little bit on the small side, great SPA treatment and the was okay. Live music, drinks and food. Breakfast not buffet style.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月18日
the hotel was nice however the shower had no hot water. This was quite inconvenient
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
vegard
vegard (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月16日
Really impersonal and disappointing.
The check-in experience was poor - our room was a double not a twin as booked then we had to wait a while for staff to remake the beds when we wanted to get ready to go out. Overall staff were uninterested and not very friendly. I explained it was my daughter’s 18th birthday but they did nothing to acknowledge this. Totally impersonal.
Breakfast was not great. We were seated at a bar on high stools facing the preparation area. Staff were rude when I asked to move as it was my daughter’s birthday. Eventually they moved us to another table but we waited a long time for our food and it was brought out at different times. The couple next to us had the same - she had finished eating her breakfast for ten minutes before her partner’s was brought out! Overall terrible service. I had to remind them three times.
Overall staff were rude and unhelpful.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Mette Balle
Mette Balle (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
Maximilian
Maximilian (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Lidt for hipt
Ikke så servicemindede. Alt for meget larm i lobbyen. Lå ok ift metro
Kamilla
Kamilla (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Great
The only issue was the breakfast staff weren’t the most hospitable and they brought all courses out at once, I’ve never had such a strange experience. I would prefer to finish my first course before the breakfast was thrown down
Oh and the steam room was broken
tanesha
tanesha (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Daynah
Daynah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Matt
Matt (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月9日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Perfect stay
The stay at Art’Otel was absolutely outstanding, the staff were amazing, very nice room and a great bar restaurant.
Everyone involved should be very proud of themselves 👌